Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makinzi Nichols

Arcata,CA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere.

Overview

7
7
years of professional experience

Work History

Personal Assistant

Modern Opulent Living
07.2020 - Current
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Monitored operations and reviewed records and metrics to understand company performance.

Barista Trainer

Dutch Bros Coffee CO
09.2018 - 07.2020
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Strengthened work flow productivity by hiring, managing and developing top talent.

Hostess

McIntosh Farms Country Store
09.2016 - 02.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Arcata High School
06.2016

Skills

  • Experience in Leadership
  • Organizational Skills
  • Computer Skills
  • Customer Service
  • Supervision & Leadership
  • Microsoft Office
  • Basic Math

Timeline

Personal Assistant

Modern Opulent Living
07.2020 - Current

Barista Trainer

Dutch Bros Coffee CO
09.2018 - 07.2020

Hostess

McIntosh Farms Country Store
09.2016 - 02.2020

High School Diploma -

Arcata High School
Makinzi Nichols