Makinzy McAteer
Richburg,SC
Summary
Dynamic and dedicated professional with a strong background in customer service and administrative support, honed at Highpoint at Fort Mill. Proven ability to prioritize tasks and solve problems effectively, ensuring resident satisfaction. Skilled in data entry and collaboration.
Overview
7
7
years of professional experience
Work History
Concierge
Highpoint at Fort Mill
12.2023 - Current
- Provided personalized assistance and support to residents, including arranging transportation and addressing inquiries
- Served as a central point of contact for residents, families, and visitors, offering guidance, information, and assistance as needed
- Maintain a welcoming and hospitable environment, ensuring residents feel valued, respected, and supported
- Collaborated with staff members to address resident concerns, resolve issues, and ensure seamless operations within the community
- Upheld the highest standards of professionalism, confidentiality, and integrity in all interactions and responsibilities.
- Managed guest check-ins and check-outs, ensuring a seamless experience.
- Collaborated with coworkers to create our weekly work schedules.
Cashier
Harris Teeter
02.2023 - 05.2023
- Efficiently processed customer transactions, including scanning items, handling payments, and providing receipts in a timely manor
- Demonstrated excellent customer service by greeting customers, answering inquiries, and resolving concerns in a friendly and professional manner, enhancing overall shopping experiences.
Clerical
J&B Logistic Enterprises
06.2022 - 09.2022
- Streamlined administrative workflows by completing data entry, document preparation, and file organization to maintain operational efficiency.
- Handled incoming calls, emails, and inquiries from clients and vendors with professionalism.
- Worked effectively in team environments to make the workplace more productive.
- Updated and maintained databases with current information.
Guest Advocate
Target
11.2019 - 04.2020
- Greeted and welcomed guests upon arrival, providing assistance, answering questions, and directing them to desired products and departments to enhance their shopping experience
- Processed guest transactions efficiently and accurately at checkout lanes, handling cash, credit/debit cards, and mobile payments
- Engaged with guests to promote Target Circle loyalty program membership, explaining benefits and incentives and assisting with sign-up to drive customer engagement and loyalty.
Associate
Dell'osso Family Farms
09.2018 - 10.2018
- Welcomed visitors to the pumpkin patch, providing friendly assistance, directions, and information about attractions, activities, and available products
- Supervised various activities, including gem mining, pumpkin painting, bike racing, and seasonal events, ensuring a safe and enjoyable experience for guests of all ages
- Maintained cleanliness and organization of the pumpkin patch
- Provided assistance with teardown of seasonal decorations. Worked here in 2018 and again the same months in 2019.
Education
High School Diploma -
Merrill F. West Highschool
Tracy, CA05.2017
Skills
- Prioritizing work
- Data entry
- Problem solving
- Customer service
- Communication
- Time management
- Organization
- Verbal and written communication
- Teamwork
- Typing
- Filing
- Attention to detail
- Resident services
- Collaboration
- Administrative support
- Team collaboration
- Scheduling
- Client confidentiality
- Phone etiquette
- Multi-line phone systems
References
- Laura Mientus - lamnjams@carolina.rr.com - (704)517-6123
- Jessica Duplantis - jessduplantis@yahoo.com - (707)718-7005
- Carrie Medeiros - Princessvesspa87@gmail.com - (209)740-0576
Timeline
Concierge
Highpoint at Fort Mill
12.2023 - Current
Cashier
Harris Teeter
02.2023 - 05.2023
Clerical
J&B Logistic Enterprises
06.2022 - 09.2022
Guest Advocate
Target
11.2019 - 04.2020
Associate
Dell'osso Family Farms
09.2018 - 10.2018
High School Diploma -
Merrill F. West Highschool
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