Makish Reed
Orlando
Summary
Professional barber well-prepared for this role, bringing deep expertise in precision cutting, styling, and grooming. Strong focus on collaboration and achieving client satisfaction, adaptable to changing client needs. Known for reliability and keen eye for detail, ensuring high-quality results in every service. Skilled in modern and classic techniques, excelling in fast-paced team environment.
Overview
13
13
years of professional experience
Work History
Barber
Cuts By Makish
01.2016 - Current
- Commute to meet clients at their location to service clients with haircut, shave, shampoo.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
Barber
Great Clips
07.2024 - 06.2025
- Provided expert haircuts, shaves, and grooming services to diverse clientele.
- Maintained high standards of sanitation and hygiene in work area and tools.
- Developed strong client relationships through personalized consultations and recommendations.
- Trained junior barbers on techniques, customer service, and shop protocols.
- Answered incoming telephone calls and scheduled appointments for clients.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
Automotive Lube Technician
Avis Budget Group
08.2023 - 03.2024
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of point inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Worked alone or in team-based systems to complete up to 17 oil changes each day.
Automotive Lube Technician
Elite Classy Auto
03.2018 - 10.2022
- Kept shop areas neat, clean, and free of safety hazards.
- Inspected over 20 vehicles to determine need for changing oils and filters and provided feedback to customers.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Customer Service Representative
The Kraft Heinz
03.2016 - 10.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered over 50 customer telephone calls promptly to avoid on-hold wait times.
- Met customer call guidelines for service levels, handle time and productivity.
Merchant Sales Representative
Crescent
01.2013 - 02.2017
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed over 10 customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
High School Diploma -
F. W. Buchholz High School
08.2008
Skills
- Sales expertise
- Customer service expert
- Organization and Time Management
- Active Listening
- Maintenance and Repair
- Verbal communication strength
Timeline
Barber
Great Clips
07.2024 - 06.2025
Automotive Lube Technician
Avis Budget Group
08.2023 - 03.2024
Automotive Lube Technician
Elite Classy Auto
03.2018 - 10.2022
Customer Service Representative
The Kraft Heinz
03.2016 - 10.2017
Barber
Cuts By Makish
01.2016 - Current
Merchant Sales Representative
Crescent
01.2013 - 02.2017
High School Diploma -
F. W. Buchholz High School
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