Makisha Promaphil
Security guard
Delray Beach,FL
Summary
Accomplished Security Officer with a proven track record at Cashier Customer Service, enhancing safety and customer satisfaction through vigilant surveillance and efficient incident reporting. Skilled in operations and crisis management, adept at fostering positive relationships while maintaining a secure environment. Achieved a 20% reduction in security incidents through proactive threat assessment and conflict resolution.
Overview
1
1
year of professional experience
Work History
Security Officer
Cashier Customer Service
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma - English Student
Institution Guilead
Saint Marc Haïti07.2022
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Detail Oriented
- Superior customer service
- Surveillance
- Access Control
- Patrol operations
- Complex Problem-Solving
- Relationship building and management
- Security Screenings
- Conflict resolution techniques
- FLUENT IN LANGUAGE
- Threat Assessment
- Access Control Management
- Document Management
- Investigative abilities
- Stationary surveillance
- Crime Prevention
- Crisis Management
- Emergency Management
- Theft prevention training
- Dispatch
- Personnel screening
- Security procedures knowledge
- ID Verification
- Emergency awareness
- Self-Defense
- Patrol techniques
- Keen observer
I am in open person.
I like to talk to people, i have good relationship with people. I am understanding and down-to- earth.
Timeline
Security Officer
Cashier Customer Service
08.2023 - Current
High School Diploma - English Student
Institution Guilead