MAKIYA CAMPBELL
Indianapolis,IN
Summary
Motivated Clinical Medical Assistant with hands-on experience in hospital environmental services, warehouse floor training, and fast-food restaurant customer service. Passionate about delivering quality patient care and supporting healthcare professionals in various medical settings. Looking to apply skills and expertise in a clinical setting to contribute to the success of a healthcare team while continuing to grow and develop in the medical field. Interested in providing patient care combined with supporting clinical administrative/clerical needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
OrthoIndy
10.2025 - Current
- Manage patient scheduling and appointments to optimize clinic workflow.
- Assist in the preparation of examination rooms for patient visits.
- Conduct vital signs assessments and document medical histories accurately.
- Facilitate communication between patients and healthcare providers to enhance care quality.
- Assist physicians with diagnostic testing such as X-rays or MRI scans, contributing to accurate diagnoses and treatment plans for patients.
- Apply and remove splints, slings, braces, and immobilizers.
- Perform simple wound care, suture removal, and staple removal.
- Prepare and set up rooms for joint injections, aspirations, and minor procedures.
- Teach patients how to use orthopedic devices
- Provide instructions on wound care, post-visit care, and follow-up expectations.
Medical Assistant, Float
St. Vincent Ascension
07.2025 - Current
- Maintain confidentiality and adhere to HIPAA regulations.
- Observe and chart patient vitals such as temperature, pulse rate, respiration rate, blood pressure reading, height and weight measurements. Report abnormalities to the supervising physician.
- Prepare examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Perform basic clinical tasks such as EKGs, phlebotomy, and specimen collections.
- Review medication and medical concerns with patients prior to physician’s examination.
- Clean treatment rooms and medical instruments, complying with infection control standards.
- Administer injections per physician orders while adhering to safety guidelines set forth by the facility’s policy manual.
- Observe and promptly apply clinic-specific protocols and patient interaction techniques.
Medical Assistant, Extern - Orthopedic Clinic
Eskenazi Health
06.2025 - 08.2025
- Maintained confidentiality and adhere to HIPAA regulations.
- Created positive interactions with patients by providing compassionate care during visits.
- Escorted patients to exam rooms, charted vitals and concerns, and prepared patients for doctor examinations.
- Removed sutures and splints with care and attentiveness.
Environmental Service Technician
Eskenazi Health
11.2024 - 05.2025
- Excellent interpersonal skills used to interact positively with patients, visitors, and healthcare staff.
- Kept accurate records of housekeeping tasks performed on a daily basis.
- Followed proper infection control protocols while performing cleaning duties in healthcare settings.
- Collaborated with staff members to coordinate tasks and ensure that all areas are cleaned on schedule.
- Provided assistance to building visitors.
- Used communication skills to report issues and respond to requests.
Floor Training Specialist
GEODIS
02.2022 - 11.2024
- Developed and conducted training sessions for new hires and returning staff, emphasizing specific service skills.
- Assisted in the evaluation process by monitoring trainee progress towards meeting objectives.
- Provided on-site support to ensure successful implementation of training initiatives.
- Analyzed feedback from learners to continuously improve course content and delivery methods.
- Implemented changes based on stakeholder feedback.
Scanner Operator
FedEx Supply Chain
02.2018 - 08.2020
- Inspected returned items for quality assurance before processing them into the inventory system.
- Exhibited an aptitude for learning new computer programs quickly in order to better serve customers.
- Collaborated with other departments to improve scanning processes.
- Trained staff on proper use of scanners, including safety protocols.
- Demonstrated excellent organizational skills by accurately labeling returned merchandise.
- Maintained a positive attitude while providing exceptional service during peak processing times.
Education
Certified Clinical Medical Assistant -
Fortis College
Indianapolis, IN07.2025
High School Diploma -
Indypendence Job Corps
Indianapolis, IN, US02.2018
Skills
- Administrative Training
- Strong interpersonal skills
- Reliability
- Customer service in high stress settings
- Adaptability
- Medical terminology
- Hospital & Clinical Experience
- Patient care
- Quick and responsive learner
Certification
- Clinical Medical Assistant (certification - in process)
- Basic Life Support Certification, American Heart Association, 2025
- Office Administration Certification, Indypendence Job Corps, 2018
Timeline
Medical Assistant
OrthoIndy
10.2025 - Current
Medical Assistant, Float
St. Vincent Ascension
07.2025 - Current
Medical Assistant, Extern - Orthopedic Clinic
Eskenazi Health
06.2025 - 08.2025
Environmental Service Technician
Eskenazi Health
11.2024 - 05.2025
Floor Training Specialist
GEODIS
02.2022 - 11.2024
Scanner Operator
FedEx Supply Chain
02.2018 - 08.2020
Certified Clinical Medical Assistant -
Fortis College
High School Diploma -
Indypendence Job Corps