Professional Summary
Overview
Work History
Education
Skills
Timeline

Makiya Cox

Jesse Brown VA Medical Center
Chicago,Illionis
9
years of professional experience

Professional housekeeper with proven track record in managing teams and maintaining high standards. Skilled in team collaboration, problem-solving, and adapting to changing needs. Strong focus on achieving results, ensuring cleanliness, and maintaining safe environment. Known for reliability, attention to detail, and effective communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Work History

Environmental Services Housekeeping Aid

3 Years 5 Months
Jesse Brown VA Medical Center | 03.2023 - Current
  • Documented and reported necessary facility and building repairs observed.
  • Pass on instructions to other workers and help get work started.
  • Work alongside others to set the pace.
  • Demonstrate proper work methods; ensure necessary plans, materials, and tools are available, and the need of stock can be obtained.
  • Obtain needed information or decisions from supervisors on problems that come up during the workday.
  • Maintain current knowledge, and answer other workers questions on procedures, policies, written instructions, and other directives.
  • Ensure there is enough work to keep everyone in the work crew busy; providing new and additional assignments as needed.
  • Encourage workers to follow instructions received from supervisors and meet deadlines.
  • Ensure safety and housekeeping rules are followed.
  • Report on status and progress of work, causes of work delays, and answer any questions on overall work operations and problems.
  • Inspect assigned areas daily to ensure that it has been cleaned satisfactorily.
  • Responsible for taking note of discrepancies from the Supervisor's Daily Report.
  • Performs regular housekeeping assignments to ensure efficiency.

Health Care Aide

9 Months
Rehabilitation Services Department | 11.2017 - 08.2018
  • Scheduling, canceling, re-scheduling patient's appointments
  • Coordinates with the care team to review clinic appointment availability.
  • Adaptability to the use of new processes.
  • Verifying and updating demographics and insurance information
  • Kept accurate records of patients' care, condition, and progress.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Education

Associate Degree in Nursing

Malcolm X | Chicago, IL | 08.2026

Skills

Scheduling and Calendar Management
Workload prioritization
Housekeeping
Standard operating procedures
Health and safety compliance
Employee motivation
Task delegation
Policy enforcement
Strong leadership
Customer service
Staff training and development
Task assignment

Timeline

Environmental Services Housekeeping Aid

Jesse Brown VA Medical Center
03.2023 - CurrentRead More

Health Care Aide

Rehabilitation Services Department
11.2017 - 08.2018Read More

Malcolm X

Associate Degree in Nursing
Read More
Makiya Cox