MAKIYA JACKSON
Ponchatoula,LA
Summary
Aspiring marketing and business development professional pursuing a B.S. in Business Management & Marketing (expected Fall 2027). Experienced shift leader with a proven ability to deliver excellent customer service, lead teams, and maintain operations in fast-paced environments. Certified in inbound and email marketing, with strong communication, Excel, and campaign coordination skills; eager to apply academic learning and hands-on experience to drive measurable growth for a dynamic organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member / Shift Leader
Sonic Drive-In
02.2021 - Current
- Delivers friendly and excellent customer service in a fast-paced environment
- Prepared food, processed orders, and ensured quality standards
- Maintained efficiency during peak hours while multitasking
- Collaborated with team members to support smooth operations
- Demonstrated leadership and reliability as a shift leader
Education
Bachelor of Science - Business Management & Marketing
Southern University and A&M College
Baton Rouge12.2027
Diploma - undefined
Ponchatoula High School
Ponchatoula05.2023
Medical Assistant Training Program - undefined
Northshore Technical Community College
05.2023
Skills
- Communication
- Adaptability
- Organization
- Leadership
- Employee training
- Employee development
- Teamwork
- Problem-solving
- Multitasking
Affiliations
- National Honor Society
- NAACP
- Women’s Business Alliance Club
- Target Scholar
- National Society of Leadership and Success
- Big Sister Little Sister mentorship program
- Beta Gamma Sigma international honors society of Business
Certification
- Inbound Marketing Certification
- Mind Over Money Financial Literacy Certification
- Inbound Marketing Optimization Certification
- Email Marketing Certification
Timeline
Crew Member / Shift Leader
Sonic Drive-In
02.2021 - Current
Diploma - undefined
Ponchatoula High School
Medical Assistant Training Program - undefined
Northshore Technical Community College
Bachelor of Science - Business Management & Marketing
Southern University and A&M College
TECHNICAL PROFICIENCIES
- Microsoft Excel/ Google Sheets
- Microsoft Word/Google Docs
- Email etiquette
- Time management
HONORS & SCHOLARSHIPS
Gala on the Bluff Scholarship, Deans List/ Honor Roll, Target Scholarship, Southern Foundation Scholarship, Academic Honors Excellence Certification, Alpha Lambda Delta- the Honor Society for First-Year Academic Success
Coursework
Business Communication and Professional Development
Human Resource Management
Legal Environment of Business
Economics 1 and 2
Advancement Tech Using Spreadsheets
Principles of Marketing
Technical Writing
Principles of Management
Calculus for Business and Social Science