Makiyah Fitzgerald-Davis
Philadelphia,PA
Summary
Skilled Production team Lead with extensive experience at Panera Bread, excelling in employee training and food safety compliance. Proven ability to enhance team performance in fast-paced environments while delivering exceptional customer service. Strong communicator with a commitment to maintaining high operational standards and fostering a collaborative team atmosphere.
Overview
4
4
years of professional experience
Work History
Production Team Lead
Panera bread
Philadelphia, USA
12.2022 - Current
- Trained new team members on safety protocols and operational procedures.
- Observed and enforced food safety regulations
- Supervised daily production operations ensuring efficiency and quality standards.
- Cleaned and sanitized work areas, equipment and dishes
Crew Member Trainer
McDonald's
Philadelphia, USA
03.2022 - 06.2022
- Always maintained a clean work environment
- Monitored employee progress and provided constructive criticism
- Trained new crew members on food preparation and customer service procedures.
Cashier
Sartucci's square pizza
Philadelphia, USA
09.2021 - 02.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Maintained a clean workspace
- Provided excellent customer service by greeting customers and offering
Education
Cosmetology License - Cosmetology
Empire Beauty School
Philadelphia, PA02-2027
High School Diploma -
Franklin Learning Center
Philadelphia06-2025
Skills
- Customer service
- Employee training
- Works well in fast paced environments
- Team building
- Safety protocols
- Food safety compliance
- Time management
- Communication skills
Accomplishments
- Young entrepreneur with Hair Business
- Styled models in Philly Fashion week
- Completed "Patients R Waiting" program
Timeline
Production Team Lead
Panera bread
12.2022 - Current
Crew Member Trainer
McDonald's
03.2022 - 06.2022
Cashier
Sartucci's square pizza
09.2021 - 02.2022
Cosmetology License - Cosmetology
Empire Beauty School
High School Diploma -
Franklin Learning Center
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