Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
COURSES
Additional Skills
Timeline
Generic

MaKiyah Viewins

Denton,TX

Summary

Accomplished Clinical Operations Manager and Registered Behavioral Technician with 2 years of experience in the ABA field, and providing direct support to children with autism. Expertise in implementing behavior plans, training staff, and fostering a supportive environment. Committed to improving outcomes through structured care and effective team collaboration.

  • Helped multiple Behavioral Technicians meet training requirements and pass exam within 60 days.
  • Built strong rapport with families, improving home generalization of ABA strategies
  • Received positive feedback from supervisors for reliability, compassion, and professionalism
  • Increased staff retention by improving team communication and feedback loops
  • Successfully launched remote onboarding and training processes for new hires
  • Ensured 100% compliance in audit checks and documentation standards

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinical Operations Manager

Behavioral Innovations
Denton, TX
01.2025 - Current

Experienced in leading clinical operations and providing direct support to children with autism. Skilled in implementing behavior plans, training staff, and fostering a supportive, child-centered environment. Passionate about improving outcomes through structured care and team collaboration.

Registered Behavioral Therapist

Behavioral Innovations
Denton, TX, US
10.2023 - Current
  • Provide personalized therapy, achieving measurable client improvements.
  • Implement evidence-based strategies, fostering positive behavioral changes.
  • Monitor progress, adjusting interventions for optimal client outcomes.
  • Facilitate group therapy sessions to enhance social skills and peer interactions.
  • Document client progress and treatment outcomes in client reports.
  • Trained staff on behavioral and best practices for client support.
  • Advocate for client needs in multidisciplinary team meetings.

Server & To-Go Specialist

La Fiesta Restaurant
Waco, TX, US
10.2020 - 08.2023
  • Greeted and seated customers, provided menus, and took orders promptly and accurately.
  • Maintained a clean and organized dining area, ensuring that tables were properly set up and cleared in a timely manner.
  • Collaborated with kitchen staff to ensure that orders were prepared to the customer's specifications and served in a timely manner.
  • Responded to customer inquiries and concerns in a professional courteous manner, resolving issues quickly and effectively.
  • Processed customer payments using POS system and accurately accounted for tips and sales.
  • Adhered to restaurant procedures, including food handling, customer service, and cash handling.
  • Worked closely with the restaurant team to ensure that all tasks were completed efficiently and to the best of our ability.
  • Always maintained a positive and professional demeanor, even during stressful or challenging situations.
  • Assisted with opening and closing procedures, including cleaning, stocking, and preparing the restaurant for the next shift.

Education

Bachelor of Science - Psychology

University of North Texas
Denton, TX

High School Diploma - undefined

Midway High School
Waco, TX
01.2020

Skills

  • Customer Service
  • Multitasking
  • Communication
  • Problem-solving
  • Teamwork
  • Time management
  • Food Handling
  • Cash Handling
  • POS Systems
  • Menu Knowledge
  • Time Management
  • Leadership
  • Empathy
  • Creativity
  • Organization
  • Flexibility
  • Cultural Competence
  • Microsoft Office
  • Adaptability
  • Data Collection & Analysis
  • Communication Skills
  • Problem Solving
  • Peer Support

Certification

  • CPR Certified
  • Tri-Care Certified
  • RBT Certified

LANGUAGES

English
Native

COURSES

  • Mentorship program
  • JFSC, PLLC

Additional Skills

Mental Health Advocate & Mentorship

Timeline

Clinical Operations Manager

Behavioral Innovations
01.2025 - Current

Registered Behavioral Therapist

Behavioral Innovations
10.2023 - Current

Server & To-Go Specialist

La Fiesta Restaurant
10.2020 - 08.2023

High School Diploma - undefined

Midway High School

Bachelor of Science - Psychology

University of North Texas
MaKiyah Viewins