Makuach (Makoi) Makuach

I delivered personalized customer service by recommending technology solutions, assisting with purchases, and ensuring a positive shopping experience. I maintained product knowledge, exceeded sales goals through upselling and promotions, and supported store success by keeping the sales floor organized and collaborating with team members.

Gained hands-on experience with robot calibration, safety protocols, and automation workflows in a manufacturing setting, Conducted system troubleshooting and applied CIS/IT skills to support software communication.

I coached and mentored new team members on food preparation, customer service, and company policies to ensure consistent quality and efficiency. I provided hands-on training, monitored performance, and offered feedback to improve skills and productivity. In addition to training, I delivered excellent customer service, maintained food safety standards, and supported shift leaders in meeting operational goals while fostering a positive and team-oriented work environment.