Makya Pettaway
Winston-Salem,NC
Summary
Recent graduate from Winston-Salem State University with a BS in Business Administration (Management, Finance minor). Skilled in customer service, operations, and teamwork. Strong communication, leadership, and problem-solving abilities. Seeking roles in banking, finance, insurance, or business operations to apply skills and grow professionally.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Sam's Club
Winston-Salem, NC
09.2025 - Current
- Accurately select, prepare, and fulfill customer orders while maintaining productivity and quality standards.
- Provide exceptional customer service by resolving issues and communicating order updates effectively.
- Utilize inventory management systems and technology to ensure order accuracy and customer satisfaction.
- Manage multiple priorities in a fast-paced environment while maintaining attention to detail.
Production Worker
Randstad
Tarboro, NC
05.2023 - 07.2025
- Assembled, sorted, and packaged finished products to meet quality standards.
- Collaborated with team members to consistently achieve daily production goals.
- Maintained a safe and organized work environment.
Cashier
Taco Bell
Tarboro, NC
06.2021 - 08.2023
- Processed customer orders accurately and efficiently using POS system.
- Delivered excellent customer service while handling high-volume transactions.
- Promoted additional products and deals to enhance customer experience.
- Trained new team members on customer service and register operations
Education
Bachelor of Science - Business Administration (Management), Finance
Winston-Salem State University
Winston Salem, NC05-2026
Skills
- Customer Service
- Microsoft Excel, Word, and PowerPoint
- Data Entry
- Basic Reporting
- Financial Analysis
- Cash Handling & Transactions
- Sales & Upselling
- Communication & Presentation Skills
- Problem Solving & Critical Thinking
- Team Leadership & Collaboration
- Time Management
Timeline
Personal Shopper
Sam's Club
09.2025 - Current
Production Worker
Randstad
05.2023 - 07.2025
Cashier
Taco Bell
06.2021 - 08.2023
Bachelor of Science - Business Administration (Management), Finance
Winston-Salem State University