Makya Witmer
Red Lion
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
Salisbury, NC
01.2025 - Current
- Processed customer orders with accuracy and efficiency.
- Prepared meals to enhance dining experience and meet customer satisfaction.
- Managed financial transactions and cash handling processes.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Collaborated with team members to streamline order preparation processes, enhancing overall service speed.
- Took orders, prepared meals, and collected payments.
Crew Member
Bojangles
Salisbury, NC
09.2023 - 04.2024
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
- Processed monetary transactions efficiently to support customer needs. Assisted in managing cash flow to maintain operational stability. Facilitated accurate exchanges of funds to enhance service delivery.
- Executed food preparation and cooking processes to ensure high-quality meal delivery.
- Processed customer orders efficiently and accurately.
- Assisted guests with inquiries and requests to enhance their experience. Supported team members in daily operations to maintain service standards. Contributed to a positive atmosphere through friendly interactions with customers.
- Assisted in maintaining cleanliness and organization of workspaces. Supported team members in achieving a tidy environment. Contributed to overall hygiene standards through regular cleaning tasks.
- Worked front counter, drive-thru and other areas.
Crew Member
Taco Bell
Staunton, VA
09.2022 - 08.2023
- Processed and managed customer orders efficiently.
- Executed order placement processes to ensure timely procurement of materials.
- Managed cash register operations, ensuring accurate transactions and customer service.
- Assisted in maintaining cleanliness and organization of workspaces. Supported team members in achieving a tidy environment. Contributed to overall hygiene standards through regular cleaning tasks.
- Assisted customers with inquiries and issues to enhance satisfaction. Provided support in resolving product-related concerns. Facilitated communication between customers and service teams.
Waitress/Cashier
Roma's Delight
Brogue, PA
08.2021 - 02.2022
- Monitored customer interactions to ensure satisfaction and address concerns promptly.
- Executed food service operations to ensure timely and efficient meal delivery.
- Welcomed customers and guests with professionalism and courtesy.
- Managed table clearing operations to ensure a clean and welcoming dining environment.
- Executed transaction processing to ensure accurate and timely financial operations.
- Executed thorough cleaning and sanitization of restaurant and dining areas.
- Oversaw daily restaurant operations to ensure efficient service delivery.
- Managed high-volume customer interactions to ensure efficient service delivery.
- Facilitated effective communication with customers to enhance service experience.
Education
Bachelor of Arts - Psychology, ADJU
Catawba College
Salisbury, NC05-2027
High School Diploma -
Staunton High School
Staunton05-2023
Skills
- Customer service experience
- Proficient in English
- Pet care management
- Food service experience
- Pet care services
- In-home care
- Customer service expertise
- Reception management
Affiliations
- Spanish Club [October 2024 to Present]
- Student Council [August 2017 to August 2020]
- Helped out around the school, organized many things, communicated effectively, worked on social interaction
- Psychology Club
Certification
CITI Program- Research Ethics
Languages
French
Elementary
Timeline
Crew Member
Wendy's
01.2025 - Current
Crew Member
Bojangles
09.2023 - 04.2024
Crew Member
Taco Bell
09.2022 - 08.2023
Waitress/Cashier
Roma's Delight
08.2021 - 02.2022
Bachelor of Arts - Psychology, ADJU
Catawba College
High School Diploma -
Staunton High School