Makyia Jackson
Lubbock,TX
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Seeking the opportunity to utilize my personal and professional skills, education, and knowledge in the field of Human science, while continuing my professional and personal growth through the interaction of individuals.
Overview
8
8
years of professional experience
Work History
Volunteer
South Plains Food Bank
05.2022 - 11.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
Cashier Team Lead
Whataburger
12.2022 - 08.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Volunteer
Boys And Girls Club Of Lubbock
04.2023 - 04.2023
- Led successful accreditation efforts for the child care center by meeting or exceeding all required criteria.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Supervised free play and other activities to keep children safe.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Helped with creation of age-appropriate activities to keep children positively engaged.
Volunteer
Lubbock Impact
04.2023 - 04.2023
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Used excellent communication skills to delegate tasks and achieve successful event outcomes.
- Maintained cleanliness of stock rooms and warehouse spaces, ensuring adherence to company standards and creating an organized work environment.
Volunteer
First United Methodist Church
11.2021 - 11.2021
- Streamlined meal preparation process by efficiently organizing ingredients, utensils, and equipment for easy access.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Volunteer
TTUHSC
01.2021 - 01.2021
- Improved sanitation levels within the community through proper disposal of waste materials collected during cleanups.
- Increased accessibility to public spaces by clearing walkways and trails of debris and overgrowth during clean-up events.
- Boosted morale within the community through visible improvements in cleanliness and appearance after each volunteer effort.
- Established strong communication channels with fellow volunteers, enabling seamless coordination and collaboration during clean-up activities.
Volunteer
Animal Shelter Assistance
06.2018 - 06.2018
- Continuously updated knowledge of animal care best practices through participation in professional development opportunities and collaboration with industry peers.
- Enhanced animal care by implementing proper feeding, cleaning, and enrichment procedures.
- Provided excellent customer service when interacting with potential adopters, addressing concerns and answering questions about animal care.
Teacher's Assistant
YWCA
05.2016 - 07.2016
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Education
Bachelor of Science - Human Science
Texas Tech University
Lubbock, TX05.2026
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Adaptability and Dependability
- Community Service
- Recordkeeping and Confidentiality
- Patient advocacy
- Flexible Schedule Management
- Conflict Resolution
Accomplishments
- National Society of Collegiate Scholars
- Dean's List
Timeline
Volunteer
Boys And Girls Club Of Lubbock
04.2023 - 04.2023
Volunteer
Lubbock Impact
04.2023 - 04.2023
Cashier Team Lead
Whataburger
12.2022 - 08.2023
Volunteer
South Plains Food Bank
05.2022 - 11.2023
Volunteer
First United Methodist Church
11.2021 - 11.2021
Volunteer
TTUHSC
01.2021 - 01.2021
Volunteer
Animal Shelter Assistance
06.2018 - 06.2018
Teacher's Assistant
YWCA
05.2016 - 07.2016
Bachelor of Science - Human Science
Texas Tech University
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