Makynna Wood
Lincoln,NE
Summary
Adaptable worker dedicated to providing first-rate attention to customers or guest. Versed in quickly and accurately answering questions, offering information and completing quick services and daily duties. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk, Valet Agent
The Scarlet, A Tribute Portfolio
Lincoln, NE
04.2024 - Current
- Greeted customers and opened doors for them upon arrival.
- Assisted customers with their luggage to and from their vehicles.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Updated computer systems with current guest information as required.
- Explained policies and procedures to visitors.
Flex Worker
Hy-Vee Grocery
Lincoln , NE
10.2022 - Current
- Provided customer service to clients in a variety of settings.
- Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
- Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
- Organized backroom storage areas according to company standards for safety and efficiency.
- Utilized knowledge of store layout to direct customers towards desired items quickly.
Intern
CMBA Architects
Grand Island, NE
07.2024 - 08.2024
- Collaborated with team members to create a unique design for different buildings.
- Developed presentations and organized events to promote different spaces or ideas.
Front Desk, Housekeeper, Breakfast Worker
Hampton Inn By Hilton
Lincoln, NE
07.2022 - 05.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Crew Member
Chipoltle
Lincoln, NE
03.2022 - 07.2022
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Served food quickly for positive guest experiences.
- Processed takeout orders quickly to ensure timely delivery of meals.
Crew Member
Raising Cane's
Lincoln, NE
07.2021 - 03.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as chicken and coleslaw.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Lincoln Southwest High School
Lincoln, NE05-2023
Some College (No Degree) - Interior Design
University of Lincoln Nebraska
Lincoln Skills
- Proficiency in [Technology]
- Cash handling experience
- Credit and cash payments
- Organization
- Collaboration
- Attention to Detail
- Self-Directed
- Communication
Certification
- Food Handlers Permit
- CPR Ceritifed
- ServSafe
Languages
Japanese
Professional
French
Limited
Spanish
Limited
Timeline
Intern
CMBA Architects
07.2024 - 08.2024
Front Desk, Valet Agent
The Scarlet, A Tribute Portfolio
04.2024 - Current
Flex Worker
Hy-Vee Grocery
10.2022 - Current
Front Desk, Housekeeper, Breakfast Worker
Hampton Inn By Hilton
07.2022 - 05.2024
Crew Member
Chipoltle
03.2022 - 07.2022
Crew Member
Raising Cane's
07.2021 - 03.2022
High School Diploma -
Lincoln Southwest High School
Some College (No Degree) - Interior Design
University of Lincoln Nebraska
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