Summary
Overview
Work History
Education
Skills
Tableaupublic
Awards
Publications
Hobbies and Interests
Projects
Affiliations
Accomplishments
Timeline
Work Preference
Software
Websites
Languages
Hi, I’m

Mala Kutttimani

Bothell,WA
The way to get started is to quit talking and begin doing.
Walt Disney
Mala Kutttimani

Summary

Detail-oriented data scientist with a strong foundation in computer science and hands-on experience in data analysis. Skilled in SQL, Tableau, Power BI, and data-driven problem-solving. After successfully balancing family responsibilities with diverse work experiences, I'm now eager to transition into a full-time data science role, leveraging my certifications and passion for data to drive impactful results.

Overview

2
years of professional experience

Work History

Dental Office
Kirkland, WA

Insurance Coordinator
02.2024 - Current

Job overview

  • My responsibilities include verifying patient insurance through online portals, updating patient details in the system, communicating with insurance representatives to clarify any questions, reaching out to patients for updated insurance information, informing them about their benefits, and assisting the claims department in identifying the reasons for insurance claim rejections.
  • Responded promptly to customer inquiries regarding billing issues or policy updates.
  • Monitored expiration dates of existing policies and ensured timely renewals were completed accurately.
  • Evaluated customer feedback on products and services offered by the company in order to identify areas of improvement.
  • Prepared invoices for payment processing according to established guidelines.
  • Investigated any discrepancies between client's stated needs and actual coverage requirements.
  • Compiled data from various sources to prepare reports for management on a regular basis.
  • Assisted in the preparation of insurance documents, including applications, claims forms and renewal notices.
  • Analyzed current processes for identifying areas where improvements could be made in order to increase efficiency.
  • Participated in meetings with senior management to discuss current projects and develop action plans for implementation.
  • Processed payments for insurance premiums and maintained accurate records of all transactions.
  • Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
  • Reviewed documentation submitted by clients prior to issuing insurance policies, ensuring accuracy and completeness.
  • Conducted research related to insurance policies and procedures to ensure compliance with applicable regulations.
  • Efficiently managed collections and receivables, referrals process and billing to meet revenue goals.
  • Coordinated with finance department to reconcile insurance payments and patient billing.
  • Advised patients on alternative financing options when necessary, including payment plans and charity care.
  • Verified patients' insurance eligibility and benefits prior to appointments and procedures.
  • Analyzed weekly and monthly financial reports and reviewed accounts receivable reports and insurance contracts to facilitate revenue cycle management.

Numpy Ninja

Data Analyst
10.2023 - Current

Job overview

  • A proficient visual storyteller adept at crafting meaningful representations from datasets to gather feedback from stakeholders and integrate those insights to improve the efficiency of processes
  • Utilized Tableau's calculated fields, Level of Detail expressions, filters, parameters, and sets to design a Key Performance Indicator (KPI) dashboard focused on clinical data
  • Specifically tailored for ICU Sepsis patients, the dashboard incorporates metrics such as Length of Stay and throughput
  • This initiative aims to enhance ICU operational efficiency, with the potential to achieve a 30% improvement
  • Utilized advanced Tableau visualization features to identify Systemic Inflammatory Response Syndrome (SIRS) and developed a comprehensive dashboard for patients exhibiting SIRS based on vital signs such as heart rate (HR), temperature, respiration, and clinical parameters including PaCO2 and WBC
  • This dashboard assists stakeholders in efficiently identifying and monitoring patients who are more prone to progressing to subsequent stages of Sepsis
  • Examined the influence of demographic factors on sepsis, revealing that individuals in the age group of 50 to 60 years, particularly males, experience an extended length of stay and greater susceptibility to sepsis compared to females
  • Discovered key biomarkers - WBC, Platelets, base Excess, and lactate - that significantly contribute to the occurrence of Sepsis
  • Employed advanced Tableau concepts such as Dual axis, Blended axes, radial charts, dendrogram charts, control charts, spark line charts, funnel charts, pareto charts, and correlation charts, along with fundamental charts like Bar plots, Box plots, scatter plots, and heat maps
  • These findings underscore the necessity for consistent monitoring by clinicians.

Uber Eats
Bothell, WA

Delivery Driver
06.2023 - 02.2024

Job overview

  • Accumulated significant experience in ensuring timely and efficient deliveries while providing excellent customer service.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Checked tires for proper inflation before leaving on each route.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Received daily delivery instructions and route assignments from dispatch.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Apna Bazar
Bothell, WA

Store Associate
09.2022 - 08.2023

Job overview

  • Gained valuable experience in both sales and customer service roles.
  • Organized store displays to ensure maximum visibility of products.
  • Reconciled daily sales transactions against cash registers totals.
  • Ensured the cleanliness and tidiness of the store.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.
  • Demonstrated excellent customer service skills at all times.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Assisted with loading and unloading deliveries from vendors.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Monitored employee performance to ensure adherence to company standards.
  • Assisted customers with product selection based on their needs and preferences.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Processed sales transactions accurately and efficiently at the cash register.
  • Verified accuracy of promotional signs within store environment.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.

Education

Bachelor of Computer Science and Engineering

Skills

  • Tableau
  • PowerBI
  • MS Office
  • SQL
  • ChatGPT Open AI
  • Business Needs Analysis
  • Data Validation
  • Data Modeling
  • Database Programming and SQL
  • Structured query language (SQL)
  • NoSQL Databases
  • Analytical Problem Solving
  • Data quality
  • Reporting Tools
  • Clear and Concise Communication
  • Data Analysis
  • Data Visualization and Presentations
  • Data Mining
  • Data Exports

Tableaupublic

https://public.tableau.com/app/profile/mala.kuttimani/vizzes

Awards

Participated actively in SQL Hackathon Event

Publications

  • Connecting Dendrogram Charts, https://medium.com/@mala.2406/connecting-two-dendrogram-charts-exploring-sirs-patients-and-mortality-rates-90a9ac7d78e9
  • Crafting Sunburst Chart, https://medium.com/@mala.2406/illuminating-data-insights-a-step-by-step-guide-to-creating-sunburst-charts-in-tableau-46ad5722429b

Hobbies and Interests

  • Engaging in artwork
  • Sewing
  • Cooking
  • Making organization

Projects

SQL Hackathon, Collaboratively completed 80 queries within a week as a team. Expanded knowledge of SQL syntaxes and functions. Diabetes Project, Worked on a diabetes project to understand the impact of diabetes on cognitive function. Gained experience in data cleaning, writing DAX expressions, and conducting analysis using Power BI. Python Hackathon, Participated in a Python hackathon to deepen understanding of Python. Completed 80 questions focused on creating visualizations using Python libraries and learned how to perform push and pull operations, as well as how to create branches in GitHub. COVID-19 Mental Health Datathon, Participated in a two-week datathon focused on analyzing the impact of COVID-19 on mental health. Conducted data cleaning and visualization to gain insights and present findings aligned with the objective. Maternal Health Project, Participated in a maternal health project aimed at understanding the impact of gestational diabetes on newborns. Conducted data transformation and cleaning in SQL, and performed analysis using Power BI. Discovered a 30% increase in the rate of preeclampsia and gestational complications among pregnant women with a high visceral fat to subcutaneous fat ratio. Gestational Diabetes Datathon, Participated in a two-week datathon focused on analyzing the factors contributing to gestational diabetes. Conducted extensive data cleaning and presented findings with detailed visualizations. Secured first place in the datathon for excellent data cleaning and analysis.

Affiliations

Honors:

Accomplishments

  • Received "Thanks Award"from Client for End to End client Management
    Received appreciation from client (NPower) with words such as “Great asset to team.
    Picked up various niche technical skills on the job in various projects and excelled in
    Delivery” on 2011.
    Received “India-Service Recognition Achievement”award from i-Weave solution in 2013
    • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Timeline

Insurance Coordinator

Dental Office
02.2024 - Current

Data Analyst

Numpy Ninja
10.2023 - Current

Delivery Driver

Uber Eats
06.2023 - 02.2024

Store Associate

Apna Bazar
09.2022 - 08.2023

Bachelor of Computer Science and Engineering

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

On-SiteRemoteHybrid

Software

TABLEAU

POWER BI

SQL

Python

Languages

English
Native language
Tamil
Proficient (C2)
C2

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Mala Kutttimani