Malachai Ghitman
San Diego,USA
Summary
Hardworking Customer Service Representative with a proven track record of maintaining professionalism. Developed strong relationships and loyalty through effective communication. Demonstrated ability to work in a fast-paced environment and handle multiple tasks simultaneously. Mastered communication and customer service skills while interacting with customers, co-workers, and management. Proficient in Microsoft Excel and experienced in order fulfillment.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Soapy Joe's Car Wash
09.2022 - Current
- Maintained a high level of professionalism when dealing with difficult customers
- Handled customer complaints and inquiries courteously and efficiently
- Developed strong customer relationships through effective communication
Crew Team Member
Chick-Fil-A
10.2021 - 06.2022
- Demonstrated ability to work in a fast-paced environment and effectively handle multiple tasks simultaneously
- Placed orders into POS systems and handled cash and credit transactions
- Mastered communication and customer service skills while interacting with customers, co-workers, and management
Server
Arigato Sushi
03.2021 - 09.2021
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Used good communication skills to reduce guest dissatisfaction
- Displayed enthusiasm and knowledge about the restaurant's menu and products
Religious Education Coordinator
United Synagogue Youth
09.2019 - 06.2022
- Identified areas of improvement in educational materials or processes and developed solutions accordingly
- Utilized technology resources such as interactive whiteboards and multimedia presentations during lessons or activities
- Assisted in developing budget plans for the religious education department including purchasing supplies or equipment
Education
Accounting
San Diego State University
San Diego, CA06-2027
Skills
Microsoft Excel
Professional
Timely
Hard Working
Cash Handling
Customer Relations
Order Fulfillment
Sales Expertise
Account Management
Accomplishments
Received an Academic Distinction Award in High School for Maintaining an average GPA of 4.0
Team Captain of my High School Football Team
Timeline
Customer Service Representative
Soapy Joe's Car Wash
09.2022 - Current
Crew Team Member
Chick-Fil-A
10.2021 - 06.2022
Server
Arigato Sushi
03.2021 - 09.2021
Religious Education Coordinator
United Synagogue Youth
09.2019 - 06.2022
Accounting
San Diego State University
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