Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
Work History
Associate
Amazon
11.2023 - Current
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Crew Trainer
McDonald's
07.2020 - 11.2023
Enhanced crew performance by implementing effective training strategies and customized lesson plans.
Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Cook
Grillbillies Barbecue
04.2023 - 10.2023
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Streamlined kitchen operations with effective communication and collaboration among team members.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Seasonal Helper
Ups
10.2022 - 01.2023
Enhanced team efficiency by organizing and distributing tools and materials to workers.
Assisted in completing projects on time through diligent work and effective communication with team members.
Contributed to a safe work environment by maintaining cleanliness and order in the workspace.
Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.