Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Malachi Deleon

Cava
1
Certification
7
years of professional experience

Detail-oriented Team Lead with a proven track record in enhancing customer satisfaction and streamlining workflows. Committed to training and leading teams for optimal performance and efficiency.

Work History

Team Lead

2 Years
Cava | 08.2024 - Current
  • Led team in daily operations, ensuring consistent quality and customer satisfaction.
  • Streamlined workflow processes to enhance productivity and reduce wait times.
  • Trained new staff on procedures and best practices for efficient service delivery.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability.

Shift Leader

4 Years 6 Months
Potbelly | 02.2020 - 08.2024
  • Supervised daily operations to ensure quality service and product consistency.
  • Trained and mentored team members to enhance performance and efficiency.
  • Implemented process improvements that streamlined workflows and reduced wait times.
  • Monitored inventory levels, ensuring timely restocking of supplies and ingredients.

Education

High School Diploma

Golder College Prep | Chicago | 06.2022

Skills

Customer focus
Attention to detail
Coaching and mentoring
Performance monitoring
Performance improvement
Workflow optimization
Conflict resolution

Certification

Serve Safe Food Handling Certification

State Food Safety Food Manager Certification

Timeline

Team Lead

Cava
08.2024 - CurrentRead More

Shift Leader

Potbelly
02.2020 - 08.2024Read More

Golder College Prep

High School Diploma
Read More
Malachi Deleon