Malachi Jones
Spartanburg,SC
Summary
A Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Consistently recognized for sales performance and excellence in providing superior customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
Champs Sports
04.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales by 10%
- Sometimes managed 4 customers at a time
Package Handler
UPS
06.2022 - 08.2022
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Moved over 10,000 packages into trucks everyday.
Education
High School Diploma -
Spartanburg High School
Spartanburg, SC05.2022
Skills
- Guest Assistance
- Window Displays
- Money Handling
- Schematic Design
- Verbal and Written Communication
- Multitasking Strengths
- Complex Problem-Solving
Timeline
Sales Associate
Champs Sports
04.2023 - Current
Package Handler
UPS
06.2022 - 08.2022
High School Diploma -
Spartanburg High School