Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
References
Timeline
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MALACHI WEST

MALACHI WEST

Denton,TX

Summary

Hello My name is Malachi West and with years of hands-on experience in customer assistance and managerial roles, I bring a solid foundation in both service and leadership. I’m highly efficient with technology, adapt quickly to new concepts, and approach challenges with an openness to learning and growth. I’m dedicated to continuous improvement and ready to make a positive impact.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
Dallas, Texas
12.2023 - Current
  • Demonstrated knowledge of product features and benefits to customers.
  • Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
  • Assisted customers in locating products throughout the store and online.

Warehouse Worker

FedEx
Dallas, TX
05.2024 - 08.2024
  • Staged and sorted multiple types of products for loading.
  • Assisted in packaging and labeling of products for shipment.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.

Cross Trainer

Shake Shack
Dallas, TX
09.2022 - 08.2023
  • Developed and implemented safety protocols to ensure compliance with health and safety regulations.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Trained new employees on company policies, procedures, and job responsibilities.

Lifeguard

City Of Dallas Parks and Recreation
Dallas, TX
06.2022 - 08.2022
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

High School Diploma -

Dr.Emmet J. Conrad
Dallas, TX
06-2023

Associate of Science - Game And Interactive Media Design

Richland College
Dallas, TX
05-2023

BBA - Marketing

University of North Texas
Denton, TX

Skills

  • Upselling strategies
  • Customer Service
  • Product Recommendations
  • Goal-Oriented
  • Intermediate level in all Microsoft 365 apps
  • Leadership prone

Affiliations

  • Youtube content creator
  • Video Editing
  • Active worker and college student
  • website and game designer

Certification

  • CPR & AED certified
  • Microsoft word certified
  • food handler certified

References

References available upon request.

Timeline

Warehouse Worker

FedEx
05.2024 - 08.2024

Online Personal Shopper

Walmart
12.2023 - Current

Cross Trainer

Shake Shack
09.2022 - 08.2023

Lifeguard

City Of Dallas Parks and Recreation
06.2022 - 08.2022

High School Diploma -

Dr.Emmet J. Conrad

Associate of Science - Game And Interactive Media Design

Richland College

BBA - Marketing

University of North Texas

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MALACHI WEST