Malaia Tibbs

• Managed front office operations such as organizing mail, handling payroll distribution and correspondence between employee personnel.
• Managed multi-line phone system, incoming calls, addressing inquiries, and providing exceptional customer service to patients.
• Transcribed phone messages and relayed to appropriate personnel.
• Efficiently paged overhead to nurses and employees to direct their work.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff in a timely manner.
• Handled and distributed faxes, made copies, and provided printer assistance.
• Demonstrated aptitude in providing administrative support and service to internal staff, visitors, and residents with professional courtesy.
• Coordinated check-in, check-out and patient scheduling,

• Curated floral arrangements
• Labeled and picked out flowers for projects
• Maintained and cleaned the floral cooler
• Delivered services for special occasions

I was a farm worker on Impassable Farms, a small organic, sungrown, regenerative cannabis farm in Mendocino County.

• Trimmed cannabis by separating the cannabis flower from the leaves, stalk and stems.
• Ensured compliance with state cannabis regulations.
• Contributed to daily, weekly, and periodic plant maintenance.
• Worked in a timely manner to meet productivity goals.

• Served hot food to customers happily at high occupancy events
• Kept track of supplies used to serve in the kitchen; ensured restocking items
• Processed transactions and number of customer tips
• Memorized, explained and served menu items to customers through a window
• Maintained sanitation, health, and safety standards at work
• Collaborated on marketing strategies among upper management
• Performed additional tasks assigned by cooks/supervisors
• Prepared food

• Improved the sneaker shop website
• Photographed and edited photos of new merchandise
• Made consistent reports on store revenue
• Posted promotions and news to Instagram page
• Regularly chronologically organized sneaker boxes
• Sanitized and packaged sneaker orders