Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Malaika Russell

Lake Worth,FL

Summary

Enthusiastic and people-oriented hospitality professional with a strong background in customer service, and a passion for creating positive guest experiences. Known for a friendly attitude, adaptability, and the ability to connect with people from diverse backgrounds. Skilled at thriving in fast-paced, multicultural environments while maintaining professionalism and a high standard of service. Eager to bring energy, teamwork, and a strong work ethic to a seasonal role abroad.

Overview

5
5
years of professional experience

Work History

Waitress

The Boca Beach House
Boca Raton, Florida
05.2022 - 06.2025
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted in training new waitstaff on service protocols and menu knowledge.
  • Developed positive relationships with regular customers through friendly conversation.
  • Handled customer inquiries and resolved issues to enhance guest experience.

Bartender/Hostess

Cucina Moderna
Boynton Beach, Florida
10.2020 - 01.2024
  • Assisted in inventory management and restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Engaged with customers to create a welcoming atmosphere.

Education

Cambridge AICE Diploma -

Park Vista Community High School
Lake Worth, FL
05-2022

Architectural and Building Sciences

Florida Atlantic University
Boca Raton, FL

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Adaptation to change
  • Attention to detail
  • Problem solving

Languages

English
Native/ Bilingual
Finnish
Limited

Affiliations

  • Foster Volunteer, Local Animal Shelter – Provided temporary care, socialization, and a safe environment for rescue cats awaiting adoption
  • Online Clothing Reseller – Managed a small online business selling secondhand and vintage clothing, including product curation, marketing, and customer service
  • Outdoor Enthusiast – Passionate about hiking, camping, and exploring challenging outdoor trails

Timeline

Waitress

The Boca Beach House
05.2022 - 06.2025

Bartender/Hostess

Cucina Moderna
10.2020 - 01.2024

Cambridge AICE Diploma -

Park Vista Community High School

Architectural and Building Sciences

Florida Atlantic University

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