Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Malaja Williams

Summary

A dedicated and motivated student pursuing a degree in criminal justice, eager to apply my communication, problem-solving, and critical thinking skills in a customer service or law-related role. Committed to learning, adapting, and contributing to team success.

Overview

3
3
years of professional experience

Work History

Cashier

Walmart
Shreveport, LA
05.2024 - 08.2024
  • Handled cash, credit, and debit transactions, maintaining accurate cash drawers and balancing at the end of each shift
  • Resolved issues promptly to maintain high levels of customer satisfaction.
  • Worked with colleagues and managers to reach sales objectives.

Library Assistant

Loyola University of New Orleans
09.2023 - 12.2023
  • Organized and cataloged books and materials to ensure efficient access.
  • Provided excellent customer service by assisting students and faculty with locating materials, renewing books, and navigating library systems to ensure their satisfaction.

Cashier

Kroger’s
Shreveport, LA
02.2022 - 08.2022
  • Handled cash, check, credit card and gift card transactions swiftly to maintain customer satisfaction.
  • Balanced and counted cash drawer frequently to ensure accuracy based on company guidelines.
  • Kept up-to-date with sales, promotions, payment policies, exchanges, and security practices.

Crew Member

Raising Cane’s
Laplace, LA
05.2021 - 08.2021
  • Consistently engaged with customers, supervisors, and colleagues to ensure satisfaction.
  • Managed cash transactions with accuracy and efficiency.
  • Maintained high standards of sanitation to ensure the safety of customers and staff.

Education

Fellowship -

Career Immersion & Leadership Institute (CIL)
12.2024

High School Diploma -

Captain Shreve High School
05.2022

Some College (No Degree) - Criminal Justice, with a focus on advocacy and the justice system

Louisiana State University of Baton Rouge

Skills

  • Communication
  • Engagement
  • Interpersonal Skills
  • Willingness to learn
  • Strategic Problem Analysis
  • Analytical Problem Solving
  • Collaboration
  • Detail-Oriented Approach
  • Cash Management

Affiliations

Volunteering - September 2023 - December 2023

  • Tutored sixth-grade students in math, helping them master concepts and build confidence in their academic abilities. Provided positive reinforcement to encourage long-term success.

Accomplishments

  • Dean's List - Recognized for academic excellence by earning a spot on the dean's list fall and spring semester of my freshmen year at Xavier University of New Orleans, and fall semester as a sophomore at Loyola University of New Orleans.

Timeline

Cashier

Walmart
05.2024 - 08.2024

Library Assistant

Loyola University of New Orleans
09.2023 - 12.2023

Cashier

Kroger’s
02.2022 - 08.2022

Crew Member

Raising Cane’s
05.2021 - 08.2021

Fellowship -

Career Immersion & Leadership Institute (CIL)

High School Diploma -

Captain Shreve High School

Some College (No Degree) - Criminal Justice, with a focus on advocacy and the justice system

Louisiana State University of Baton Rouge

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Malaja Williams