Malak Abukari
Lorton,VA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Giant Pharmacy
04.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Hostess
Silver Diner
10.2020 - 05.2021
- Responsible for greeting and seating guests
- Responsible for making guests feel welcome and at home
- Experienced with cleaning, disinfecting, and sanitizing work surfaces to ensure health and safety of customers and coworkers during Covid-19 pandemic
- Experienced with informing guests of Covid-19 safety measures being taken to ensure everyone’s safety
Self-employed
Malak’s tutoring service
06.2019 - 04.2020
- Preparing learning resources to help students better understand the subject
- Ensuring students fully understand each topic
- Responsible for assessing student needs
- Responsible for identifying student’s weak areas
- Responsible for researching learning methods
- Monitoring student performances and improvement
Self-employed
Malak’s babysitting services
05.2018 - 03.2020
- Experienced with ensuring a clean and safe environment
- Responsible for preparing meals and feeding children
- Responsible for bathing and dressing children
- Experienced with light housework
- Experienced with helping kids with homework
- Provided a safe yet fun environment for children
Education
Bachelor of Science - Community Health
George Mason University
Fairfax, VA05.2026
South County High School
Lorton, VA06.2022
Hayfield Secondary - Cosmetology
Lorton, VA06.2022
Skills
- Bilingual in English and Arabic
- Public speaking experience through Model Judiciary and public events
- Strong communication skills through volunteering, Key Club, school projects, and Model Judiciary
- Excellent organization and time management skills through organizing public events
- Leadership skills gained through National Honor Society
- Strong customer service skills through being a hostess
- Prescription Filling
- Insurance Billing
- Drug Inventory Management
- Medication Dispensing
- Patient Confidentiality
- Interpreting and Processing Medication Orders
Awards
06/01/16, 100 hours of community service award - Fairfax County Public Schools 11/01/19, National Honor Society Certificate - South County High School 03/01/20, School Letter - South County High School
Volunteer Experience
- North American Foundation of Islamic Services, 12/01/17, 01/01/19, Organizing different activities for children, Writing and presenting, Photographing all events
- Al Quds Festival, 11/01/17, Present, checking in guests, handling cash and credit payments, coordinating the traditional fashion show, modeling in the traditional fashion show, setting up and taking down vendor stands
Certification
- CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
American Sign Language
Limited Working
Timeline
Pharmacy Technician
Giant Pharmacy
04.2022 - Current
Hostess
Silver Diner
10.2020 - 05.2021
Self-employed
Malak’s tutoring service
06.2019 - 04.2020
Self-employed
Malak’s babysitting services
05.2018 - 03.2020
Bachelor of Science - Community Health
George Mason University
South County High School
Hayfield Secondary - Cosmetology
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