Malana Pinckney
Lexington,SC
Summary
Customer service professional with strong multitasking and scheduling capabilities. Delivers customer satisfaction through professional communication and consistent service standards. Maintains high performance while learning new tools, workflows, and processes quickly.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Catering Server
Southern Way Catering
Columbia, SC
05.2026 - Current
- Presenting food and beverages to guests efficiently to enhance the dining experience and facilitated customer service interactions to promote guest satisfaction and address needs.
- Maintained cleanliness and organization of service areas to ensure seamless event operations.
- Loaded supplies and food into delivery vehicles for event preparation. into delivery vans and unloaded items at events.
Foundation Coordinator
Pinckney Foundation
Columbia, SC
01.2024 - Current
- Engaged with community leaders to establish partnerships that increased donations from local businesses and individuals.
- Assisted in planning fundraising events that secured financial support for community projects.
- Coordinated community outreach programs that enhanced engagement of local residents and stakeholders.
Education
High School Diploma -
Dreher High School
Columbia, SC05-2026
Bachelor of Science - Psychology Pre - Med
Hampton University
Hampton, VA09-2026
Skills
- Food service management
- Event coordination
- Customer service
- Project management
- Community outreach
- Community engagement
- Adaptability
- Calm under pressure
- Remote office availability
EXTRA CURRICULARS
HOSA Member| 2025 - 2026
- An organization with thousands of other students that compete through mathematical, health related, or scientific sections. OSHA certified.
Emerald of excellence debutant | 2025 - 2026
- Attended workshops, community events, and lectures teaching young aspiring black women leaders how to be respected, confident, and role models for the next generation.
District and Honors Orchestra | 2022 - 2026
- Auditioned and participated in a district level orchestra. Performed for students, board members, and even communities. Served as 1st chair and section leader 2024-2025 school year.
National Honors Society | 2024 - 2026
- An ambassador of academic excellence and assisted in creating a positive environment for all kids.
Kindness Club | 2024 - 2026
- Create a stable and friendly environment for all students at our school by collaborating with small business and corporations to create incentives for students and faculty. Also creating safe spaces for all students to be their true selves.
Certification
- CPR certified
- OSHA certified
Timeline
Catering Server
Southern Way Catering
05.2026 - Current
Foundation Coordinator
Pinckney Foundation
01.2024 - Current
High School Diploma -
Dreher High School
Bachelor of Science - Psychology Pre - Med
Hampton University