Malana Stokes
Baltimore,Maryland
Summary
Experienced public service professional specializing in residential supervision, security, and agricultural operations. Demonstrates expertise in documentation, incident reporting, and compliance with procedures. Effectively communicates and collaborates with diverse teams while managing sensitive information. Strong background in administrative support enhances capabilities in records management and policy enforcement.
Overview
9
9
years of professional experience
Work History
Residential Advisor
Department Of Juvenile Services
Parkville
07.2022 - Current
- Guide and support youth to foster positive development and decision-making.
- Oversee daily operations to enforce adherence to policies and safety protocols.
- Document incidents and daily activities promptly to ensure accurate records and compliance
- Maintain confidentiality when handling sensitive information and documentation.
Professional Security Officer
Allied Universal Security
Baltimore
10.2021 - 05.2022
- Prepared detailed reports on incidents and observations to ensure accurate documentation and accountability.
- Demonstrated sound judgment and professionalism in managing sensitive situations to maintain safety and security.
- Collaborated with security personnel and management while working independently to enhance overall security operations.
Agricultural technician
Parks & Recreation
Baltimore
06.2017 - 05.2018
- Collaborated with team members to successfully complete projects and fulfill assigned responsibilities.
- Communicated daily assignments and project needs to staff, ensuring clarity and alignment.
- Followed safety procedures and established departmental guidelines.
- Exhibited reliability by consistently meeting deadlines in team projects.
Education
Frederick Douglas High School
Baltimore, MdSkills
- Crisis intervention
- Professional judgment
- Documentation Management
- Organization
- Communication
- Discretion
- Public Service
Timeline
Residential Advisor
Department Of Juvenile Services
07.2022 - Current
Professional Security Officer
Allied Universal Security
10.2021 - 05.2022
Agricultural technician
Parks & Recreation
06.2017 - 05.2018
Frederick Douglas High School