Summary
Overview
Work History
Education
Skills
Timeline
Generic

Malanda Griffin

Houston

Summary

Experienced in safely operating transit buses and managing diverse passenger needs. Utilize effective route navigation and schedule adherence to ensure timely service. Knowledge of safety protocols and customer service principles to maintain a secure and welcoming environment for all passengers.

Overview

16
16
years of professional experience

Work History

Transit Bus Operator

First Class Transportation
06.2024 - Current
  • Operates company charters/buses to transport passengers safely and courteously over specified routes to local or distant points according to time schedules, and special services in accordance with company policies and procedures.
  • Picks up Bus Operator supplies (i.e., route signs, defect cards, etc.) before starting scheduled and unscheduled work assignments.
  • Inspects company equipment including wheelchair ramp or lift, bus radio system for defects and makes records of any defects on defect cards. Reports any malfunctions of the bus radio system to Bus Control.
  • Follows parking instructions and procedures upon returning Authority vehicles to garage facility, relief point and other designated locations.
  • Sign on and off the fare box, radio and other equipment as needed.
  • Complies with ADA requirements in delivering services.
  • Regulates heating, lighting and ventilating systems for passenger comfort.
  • Complies with local traffic regulations.
  • Follows procedures for the collection and processing of fares and counting passengers.
  • Adheres to and remains in compliance with company Uniform Policy.
  • Maintains DOT card
  • Adheres to the Labor Agreement, and the Employee Performance Code and Work Rules.
  • Provides excellent customer service to internal and external customers.
  • Promote safety awareness and follows safety procedures in an effort to reduce or eliminate accidents.
  • Performs other job-related duties as required

Operator

Motor Coach Bus Operator Coach USA
04.2022 - 01.2024
  • Operated buses on a variety of scheduled routes.
  • Identified operational and mechanical issues and reported to garage technical crew.
  • Operated bus on special tour groups and group outings to parks and suburban
  • Conducted daily pre-trip vehicle inspections prior to operation.
  • Smoothly handled resistant or hostile passengers in infraction of bus conduct and safety rules.
  • Refueled bus at beginning of and during route as needed.
  • Flexible scheduling availability including evenings and weekends
  • Full knowledge of operational safety standards for coaches and vans
  • Thorough familiarity with bus disability equipment for wheelchair accommodation
  • Strong automobile mechanical background in case of minor repairs and operation problems
  • Excellent interpersonal and communication skills
  • Ability to memorize complicated travel routes and adjust to short-term route changes

HydroChemPSC Safety CDL Driver Coordinator

Exxon Mobile
06.2009 - 03.2021
  • Work with Railway Bedford Park, IL
  • Work at Exxon Mobile Joliet, IL
  • Work at Citgo Lemont, IL
  • Work at Ingredion Bedford Park, IL
  • Attended Covestro and Exxon Mobile's Daily Contractor Safety Meetings to review JHAs or JSAs and verify all hazard conditions had been assessed and mitigated.
  • Supervised the rigging of the Supplied Air Respiratory System set-up for confined space entry.
  • Performed continuous atmospheric testing during Confined Space Entry. Monitor Benzene readings every 2 hrs.
  • Daily LO/TO verification of all vessels, including Isolation Blinds List.
  • Verify permits list all safe working conditions and enforce safe work practices.
  • Develops and maintains safety policies and procedures to ensure compliance with regulations and guidelines. Manage process to review policies on a yearly basis.
  • Assists with accident investigation, ensures completion of the accident report paperwork and followups as necessary.
  • Assist with all new hire and retraining employees
  • Schedule/Conduct meetings, interview, HR events and maintain agendas
  • Coordinate training sessions and seminars
  • Perform orientations and update records of new staff
  • Develops and implements accident data analysis and recurrence prevention programs and procedures. Conducts and coordinates on-site reviews and audits of all CQC facilities, as well as on-site audits of construction and capital activity.
  • Monitors all current safety-related information on regulations and requirements via outside resources. Develops safety training presentations, ensuring the training meets OSHA requirements and are consistent with our policies. This includes Safety Champion training, new employee training, contractor training, supervisor- or department-specific training, and employee training.

Education

High School Diploma -

Cypress Falls High School
Houston
06-2001

Skills

  • Safe driving
  • Accident reporting
  • Defensive driving
  • Vehicle inspection
  • Route navigation
  • Passenger assistance
  • Traffic laws compliance
  • Wheelchair securement
  • Pickup and drop-off scheduling
  • Road safety compliance
  • Bus operation
  • Passenger service and safety
  • Communication and interpersonal skills
  • Public transit operations

Timeline

Transit Bus Operator

First Class Transportation
06.2024 - Current

Operator

Motor Coach Bus Operator Coach USA
04.2022 - 01.2024

HydroChemPSC Safety CDL Driver Coordinator

Exxon Mobile
06.2009 - 03.2021

High School Diploma -

Cypress Falls High School

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