Malanie Adams
Orlando,FL
Summary
Accomplished Sales & Catering Manager at McKibbon Hospitality with extensive experience in event planning and catering management. Proven track record in leading and motivating teams to achieve exceptional results. Expert at cultivating strong client relationships and delivering tailored catering packages, all while demonstrating outstanding organizational and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales & Catering Manager
Mckibbon Hospitality
03.2020 - Current
- Met with clients to outline desired goals and prepared quotes for overall catering costs and overall catering needs.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Worked with chefs to plan menus according to client needs and budgets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Attended industry events and conventions to expand sales opportunities.
- Motivated staff to perform at peak efficiency and quality.
Front Desk Lead
Inter Mountain Hotels
05.2019 - 03.2020
- Answered multi-line phone system, enthusiastically greeted callers and appropriately handled needs.
- Collected room deposits, fees, and payments.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Sales Coordinator
Naples Hotel Group
05.2018 - 04.2019
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Managed accounts to retain existing relationships and grow share of business.
- Prioritized daily workflows, inbound calls, quotes and sales-related inquiries.
Education
Associate of Arts - Hospitality Administration And Management
Seminole State College of Florida
Sanford, FL05-2026
High School Diploma -
Cypress Creek High School
Orlando, FL05-2016
Skills
- Event planning proficiency
- Catering consultation
- Reliable
- Data Analysis
- Food and beverage sales
- Lead prospecting
- Customer Satisfaction
- Food presentation
- Menu tastings
Certification
- TIPS (Training for Intervention Procedures) Alcohol Certification – Health Communications, Inc.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales & Catering Manager
Mckibbon Hospitality
03.2020 - Current
Front Desk Lead
Inter Mountain Hotels
05.2019 - 03.2020
Sales Coordinator
Naples Hotel Group
05.2018 - 04.2019
- TIPS (Training for Intervention Procedures) Alcohol Certification – Health Communications, Inc.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Associate of Arts - Hospitality Administration And Management
Seminole State College of Florida
High School Diploma -
Cypress Creek High School
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