Relational, Non-native, and Hybrid database management systems databases
MALAQUIA NIEVES
Global Community And Corporate Development
Amherst,New York
Summary
Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where clients feel comfortable asking questions while learning new concepts.
Supply chain management/development professional knowledgeable about sourcing vendors and scheduling shipments. Collaborative and diplomatic with a well-grounded mentality and insightful nature. Articulate, discerning and responsive to changing business needs and market trends.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Education
Bachelor of Arts And Science - International Trade And Commerce
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK
Buffalo, NY 08.2020 - 05.2023
Work History
Paraprofessional
University at Buffalo, Campus Living
Buffalo, New York
08.2021 - Current
- Fostered the development of relationships among 40 residents
- Planned and implemented programs to assist international and transfer students in transitioning to campus
- Counseled and advised first year students on academic and personal questions and concerns
- Developed and conducted programs on diversity, personal development, relationships, and academic performance
- Managed administrative duties: budgeting, maintenance requests, incident reports, and room transfers
- Interviewed and hired new Resident Advisors
- Oversaw facilities maintenance and repairs to improve resident quality of life.
- Developed and implemented unique and engaging activities for residents.
Concierge
Hyde Park Hospitality, Buffalo Niagara International
Buffalo, New York
08.2022 - 02.2023
- Extensive front desk and guest management experience
- Excellent ability to anticipate and respond to individual guest needs and preferences
- Superior skills in upholding security practices and preventing unauthorized entries
- Exceptional skills in handling diverse types of guests with courtesy and professionalism
- Strong ability to respond effectively to unusual and emergency situations
- Good oral and written communication skills
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Fulfillment Associate
Lowe’s
Buffalo, New York
02.2020 - 08.2022
- Drove customer satisfaction by successfully completing all returns quickly
- Followed procedures at all times for personal and team safety
- Maintained compliance with company safety policies and called violations to attention of management
- Received and reviewed new orders, located requested merchandise and promptly initiated processing
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Operated frequency scanners to track shipment progression and input data into shipping system
- Reviewed order slips, picked products and staged merchandize to be shipped
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Intern
Dunkirk City Hall
Dunkirk, New York
01.2019 - 02.2020
- Identified and corrected inaccuracies in sample billing statements
- Researched local districts with zoning department for data
- Co-organized a ‘Small Business Weekend’ by collaborating with multiple departments
- Analyzed files, records and licenses with city secretary
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
Skills
Office streamlining
undefinedSoftware
Timeline
Concierge
Hyde Park Hospitality, Buffalo Niagara International
08.2022 - 02.2023
Paraprofessional
University at Buffalo, Campus Living
08.2021 - Current
Bachelor of Arts And Science - International Trade And Commerce
UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK
08.2020 - 05.2023
Fulfillment Associate
Lowe’s
02.2020 - 08.2022
Intern
Dunkirk City Hall
01.2019 - 02.2020
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