Professional and extensive experience in customer service and administration, with Real Estate Educational Background. Committed to delivering exceptional service and supporting team success.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Jenkins Insurance Agency
Kingsport, TN
06.2025 - Current
Assisted in gathering information for insurance quotes and policies while accurately maintaining documentation for compliance.
Coordinated communications between clients and agents, enhancing customer satisfaction and service delivery.
Maintained electronic filing systems, improving accessibility and retrieval of client information.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Team Lead
Ulta Beauty
Kingsport, TN
08.2017 - 07.2025
Led team to achieve sales targets through effective training and performance management.
Streamlined inventory processes, enhancing product availability and reducing stock discrepancies.
Implemented visual merchandising strategies to elevate customer experience and drive store traffic.
Mentored new employees, fostering a collaborative environment and promoting best practices.
Education
90hr Tennessee Affiliate Broker Certification - Real Estate
Real Estate U Online
Tennessee
08.2025
Skills
Customer service
Administrative support
Database entry
Confidentiality
Timeline
Administrative Assistant
Jenkins Insurance Agency
06.2025 - Current
Team Lead
Ulta Beauty
08.2017 - 07.2025
90hr Tennessee Affiliate Broker Certification - Real Estate