Malasha Renee Hood
Clarkston,GA
Summary
Enthusiastic eager to contribute to team success through work, attention to detail and excellent organizational skills. Clear understanding task and training in skill. Motivated to learn, grow and excel in industry.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work History
Security Lobby Receptionist
Allied Universal Security Services
Atlanta, GA
08.2022 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Grocery Clerk
Publix
Atlanta, GA
05.2022 - 08.2022
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Toys Sales Floor Associate
Walmart
Decatur, GA
08.2016 - 05.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Grocery Clerk
Kroger
01.2014 - 01.2015
Greeter
BrandsMart USA
Doraville, GA
08.2010 - 01.2011
- Great customer service, organizational skills, skill in communications with public
- Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
Education
Business
Georgia Perimeter College
Decatur, GA 08.2022 - 12.2022
High School Diploma -
CROSS KEYS HIGH SCHOOL
North Druid Hills 08.2006 - 05.2010
Skills
- Positive Attitude and Energetic
- Customer service skills
- Interpersonal skills
- Communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Know the true value of time; snatch, seize, and enjoy every moment of it. No idleness, no laziness, no procrastination: never put off till to-morrow what you can do to-day.
Philip Dormer Stanhope, Lord Chesterfield
Timeline
Security Lobby Receptionist
Allied Universal Security Services
08.2022 - Current
Business
Georgia Perimeter College
08.2022 - 12.2022
Grocery Clerk
Publix
05.2022 - 08.2022
Toys Sales Floor Associate
Walmart
08.2016 - 05.2022
Grocery Clerk
Kroger
01.2014 - 01.2015
Greeter
BrandsMart USA
08.2010 - 01.2011
High School Diploma -
CROSS KEYS HIGH SCHOOL
08.2006 - 05.2010
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