Andrea Rolison
Rancho Cucamonga,CA
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, excelling in customer service and team leadership. Proven ability to enhance safety through vigilant monitoring and effective incident response. Skilled in managing access control and conducting thorough investigations, ensuring a secure environment while fostering a welcoming atmosphere.
Overview
30
30
years of professional experience
Work History
Security Officer/Front Lobby Desk Receptionist
T. W Security
08.2024 - 08.2025
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer/Administrative Assistant/Front Desk Receptionist
Allied Universal Security Services
06.2024 - 07.2025
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Security Officer
Allied Universal Security Services
07.2011 - 06.2022
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Security Officer
G4S Security
08.2018 - 05.2021
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security Shift Supervisor
Allied Universal Security Services
04.2016 - 06.2018
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Screened vendors and contractors before granting access to restricted areas within mall.
Machine Operator/General Warehouse Laborer
Alpha Therapeutics
01.1996 - 01.1997
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Set up and adjusted equipment and properly configured machines for daily operation.
Education
Certificate of Technical Studies - Real Estate
Compton College
Compton, CA06-2004
Skills
- Customer Service
- Receptionist
- Shift Supervisor
Timeline
Security Officer/Front Lobby Desk Receptionist
T. W Security
08.2024 - 08.2025
Security Officer/Administrative Assistant/Front Desk Receptionist
Allied Universal Security Services
06.2024 - 07.2025
Security Officer
G4S Security
08.2018 - 05.2021
Security Shift Supervisor
Allied Universal Security Services
04.2016 - 06.2018
Security Officer
Allied Universal Security Services
07.2011 - 06.2022
Machine Operator/General Warehouse Laborer
Alpha Therapeutics
01.1996 - 01.1997
Certificate of Technical Studies - Real Estate
Compton College
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