Juan Martinez
Methodist Dallas Medical Center
Dallas,TX
3
years of professional experience
I am an Energetic individual who communicates well with public. Attention to detail. I am a quick learner.
Work History
Main Lobby Front Desk Receptionist
6 Months- Greet patients and visitors, provide directions, and maintain professional front desk coverage for visitors, patients, and employees.
- Use of EPIC (EHR) to locate patient information.
- Answer phones, route calls, and relay messages to clinical departments.
- Balance multiple front desk tasks while maintaining courteous service and efficient workflow.
- Handle sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Surgery Waiting Room Volunteer
1 Year 2 Months- Assisted staff in patient care and comfort during hospital visits.
- Provided support in administrative tasks and patient intake processes.
- Facilitated communication between patients and healthcare providers.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
Education
Skills
Customer Service
Communication Skills
Attention to detail
Friendly and outgoing
Heavy package handling
Timeline
Main Lobby Front Desk Receptionist
Methodist Dallas Medical Center
04.2026 - CurrentRead More
Surgery Waiting Room Volunteer
Methodist Medical Center Dallas
03.2024 - 05.2025Read More
Penn Foster High School
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