Summary
Overview
Work History
Education
Skills
Timeline
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Malaysia Carpenter

Yonkers,NY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Playa Bowls
02.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Packer/Panner

Krispy Kreme
08.2020 - 04.2021
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Completed daily orders with expert picking and packing of shipments.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Proved successful working within tight deadlines and a fast-paced environment.

Certified Barista

Starbucks
09.2018 - 09.2020
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Promoted additional items with beverages, increasing store sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Receptionist

Quick Fix Dental Labs.
11.2016 - 11.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Collected cash payments, processed transactions and updated relevant records.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

High School Diploma -

Richard R Green High School Of Teaching
New York, NY
06.2019

Skills

  • Safety Awareness
  • Order Supplies
  • Business Development
  • Email Software
  • Financial Management
  • Cash Handling Expertise
  • Staff Management
  • Train Employees
  • Conflict Resolution Techniques
  • Suggestive Selling
  • Store Opening and Closing
  • Active Listening

Timeline

Shift Supervisor

Playa Bowls
02.2022 - Current

Packer/Panner

Krispy Kreme
08.2020 - 04.2021

Certified Barista

Starbucks
09.2018 - 09.2020

Receptionist

Quick Fix Dental Labs.
11.2016 - 11.2019

High School Diploma -

Richard R Green High School Of Teaching

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Malaysia Carpenter