MALAYSIA FINCH
Baltimore,US
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
4
4
years of professional experience
Work History
Order Fulfillment Associate
Sam’s Club
12.2023 - Current
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
Paint Department Sales Associate
The Home Depot Inc
12.2022 - 12.2023
- Provided excellent customer service by engaging with customers and assisting them in finding the right products for their needs.
- Demonstrate extensive knowledge of different paint products and their applications to assist customers in selecting the most suitable products for their painting projects.
- Assisted customers with color selection by providing knowledge of different paint brands and finishes available at the store.
- Maintain up-to-date knowledge of industry trends and new paint products to provide customers with the latest information and recommendations
Sales Associate
Lowe’s Home improvement
04.2020 - 12.2022
- Conduct product demonstrations and provide hands- on experiences for customers to showcase the features and benefits of various products.
- Utilize knowledge of products and services to assist customers in making informed purchasing decisions and provide exceptional customer service.
- Assist customers in finding the right products and making informed purchasing decisions based on their needs and preferences.
- Collaborate with the merchandising team to ensure proper product placement and display in order to maximize
Education
High School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, MD04.2021
Skills
- Adaptable and Flexible
- Excellent Written and Verbal
- Honest and Dependable
- Customer Service
Timeline
Order Fulfillment Associate
Sam’s Club
12.2023 - Current
Paint Department Sales Associate
The Home Depot Inc
12.2022 - 12.2023
Sales Associate
Lowe’s Home improvement
04.2020 - 12.2022
High School Diploma -
Mergenthaler Vocational Technical High School