Malaysia McPhatter
Wadesboro,NC
Summary
Developed strong patient care skills in fast-paced healthcare environment, demonstrating excellent communication and teamwork abilities. Focused on delivering compassionate care and maintaining patient dignity. Looking to transition into new field, leveraging transferrable skills to contribute meaningfully to new team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Autumn Care of Marshville
07.2025 - Current
- Enhanced patient comfort by assisting with daily living activities.
- Ensured patient dignity through high-quality personal care services.
- Reduced fall incidents by implementing proactive safety measures.
- Prevented pressure ulcers by performing regular skin assessments and repositioning patients.
Direct Support Professional
Monarch Mental Health
07.2024 - 02.2025
- Enhanced client independence by assisting with daily living activities.
- Developed personalized care plans through team collaboration and client input.
- Fostered a positive environment by monitoring behavior and providing emotional support.
- Ensured client safety by implementing effective protocols during activities and outings.
Server /Certified Line Cook Trainer
Olive Garden
01.2022 - 02.2024
- Enhanced operational efficiency by leading culinary team in sanitary practices.
- Trained staff on food safety protocols and superior customer service techniques.
- Managed scheduling, reporting, and communication to streamline store operations.
- Coordinated online order fulfillment through digital platforms to improve service speed.
- Facilitated order taking and delivery to boost guest satisfaction levels.
- Delivered exceptional customer service in a fast-paced dining environment.
Education
Licensed Practical Nursing - Nursing
ECPI
Charlotte06-2027
Graduate Certificate - CE NA I; Medication Aide; Pharmacy Technician
Stanly Community College
Albemarle, NC01-2025
High School Diploma -
Anson High School
Wadesboro, NC06-2021
Skills
- HIPAA compliance
- Reliable team player
- Direct patient care
- Microsoft Office Suite (Word, Excel, PDF, Outlook)
- Data Entry & Record Keeping
- Cash Handling & POS System
- Alzheimer's and dementia care
- Vital signs monitoring
- Dressing assistance
Certification
- Nurse Aid Level I (End Date: 05/08/25)
- Med Aide-Long-Term Care (End Date: 06/21/25)
- Pharmacy Technician-Hybrid (End Date: 12/08/25)
- AHA Basic Life Support/CPR (End Date: 08/16/25)
Timeline
Certified Nursing Assistant
Autumn Care of Marshville
07.2025 - Current
Direct Support Professional
Monarch Mental Health
07.2024 - 02.2025
Server /Certified Line Cook Trainer
Olive Garden
01.2022 - 02.2024
Licensed Practical Nursing - Nursing
ECPI
Graduate Certificate - CE NA I; Medication Aide; Pharmacy Technician
Stanly Community College
High School Diploma -
Anson High School