Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Malaytong (Anny) Naovarath

Des Moines

Summary

Dedicated Sr Pharmacy Technician with a strong focus on customer satisfaction and effective problem-solving. Expertise in resolving third-party billing issues and ensuring timely medication delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sr Pharmacy Technician

Divvydose
Moline
11.2023 - Current
  • Collaborated with medical providers, pharmacists, and insurance to adjudicate medications and resolve issues, ensuring timely medication delivery to patients.
  • Trained new staff on processes and procedures, aligning with company goals and supporting achievement of targeted objectives.

Pharmacy Technician

University of Iowa Hospital and Clinics
Coralville
05.2022 - 09.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
  • Investigated third-party billing rejections by reviewing claim details

Pharmacy Operations Manager

Walgreens
Iowa City
11.2021 - 05.2022
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
  • Vaccinated patients to provide immunity against Influenza and Coronavirus
  • Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed

Education

Associate of Arts -

Des Moines Area Community College
Ankeny, IA
12-2012

Skills

  • Oral and written communication
  • Problem solving and critical thinking
  • Ability to work in high volume environments
  • Adaptability to new policies and regulations
  • Ability to meet goals individually or collectively

Certification

  • CPhT - Iowa Board of Pharmacy

Timeline

Sr Pharmacy Technician

Divvydose
11.2023 - Current

Pharmacy Technician

University of Iowa Hospital and Clinics
05.2022 - 09.2023

Pharmacy Operations Manager

Walgreens
11.2021 - 05.2022

Associate of Arts -

Des Moines Area Community College
Malaytong (Anny) Naovarath