Malaz Ibrahiem

Motivated and detail-oriented Business Management graduate and Pre-Physician Assistant student with 10+ years of leadership, administrative, and client-facing experience in regulated environments. Proven record of success in office operations, staff development, and customer service. Adept at financial documentation, compliance, and project coordination. Bilingual in Arabic and English, with strong cross-cultural communication skills. Currently seeking positions in banking, healthcare administration, or clinical environments to apply business acumen and build clinical hours for PA school.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace. Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Experienced with patient assessment, diagnosis, and treatment planning in clinical settings. Utilizes critical thinking and problem-solving skills to deliver high-quality patient care. Strong understanding of medical protocols and collaborative team dynamics.

• CIS Certificate – Microsoft Office (Word, Excel, PowerPoint)
• Banking Fundamentals – Self-study program on financial products, compliance, and operations
• Financial Services Training – Billing, invoicing, and payment tracking at Parker Learning Center
• Child Development Associate (CDA) – Credentialed since 2015
• Pyramid Plus Training – Early Childhood Development
• Colorado Shines PDIS – Completed annual assessments since 2015
• CPR / First Aid / Universal Precaution Certified

Clinical & Administrative Highlights

- Available for full-time employment with flexible hours and reliable transportation.

- Strong interest in patient-centered care and building direct healthcare experience.

- Bilingual: Arabic (native), English (fluent).

Motivated Business Management graduate and pre-PA student seeking an entry-level clinical role (medical assistant, scribe, or patient care tech) to apply administrative experience and build hands-on patient care hours. Strong background in billing, HIPAA compliance, and patient interaction. Bilingual in Arabic and English.