Rebekah Moore
Monroe City,MO
Summary
I have years of customer service experience. I have a passion for people of all backgrounds and life stages. I have a great attitude about life and I am always a positive person. I am a hard worker and have great work ethics. I always try my best to accomplish tasks that are handed to me. I am always willing to learn from others the most effective way to get things accomplished.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dollar General Market
Macon, MO
11.2025 - Current
- Led team in executing daily operations, ensuring compliance with policies and procedures.
- Mentored staff, fostering professional development and enhancing team performance.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Enhanced customer loyalty through effective conflict resolution and personalized service strategies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Caregiver
TLC Sutter Homes
Palmyra, Missouri
09.2024 - 01.2026
- Assisted residents with daily living activities and personal hygiene needs.
- Maintained cleanliness and safety of resident living spaces and common areas.
- Communicated effectively with residents, families, and healthcare professionals.
- Monitored resident well-being and reported changes to nursing staff promptly.
- Organized engaging activities to enhance resident social interaction and mental stimulation.
- Documented daily care tasks accurately in resident care logs for continuity of care.
- Supported bathing, dressing and personal care needs.
Correctional Officer
Missouri Department Of Corrections
Bowling Green, MO
12.2024 - 09.2025
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of cells and common areas for contraband.
- Responded to emergencies, utilizing de-escalation techniques to manage crises effectively.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, and other activities.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Cashier
Campbell’s Convenience Store
Monroe City, MO
03.2024 - 05.2025
- Processed customer transactions efficiently at Campbell's Convenience Store.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Assistant Manager
Dollar General
Palmyra, Missouri
04.2024 - 12.2024
- Assisted management in daily operational tasks and team coordination.
- Developed training materials for new staff and conducted orientation sessions.
- Monitored inventory levels and coordinated orders to ensure stock availability.
- Analyzed customer feedback to enhance service quality and team performance.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Maintained accurate records of sales transactions using point-of-sale systems.
Assistant Manager
Casey General Store
Monroe City, MO
04.2023 - 04.2024
- Assisted management in daily operational tasks and team coordination.
- Developed training materials for new staff and conducted orientation sessions.
- Monitored inventory levels and coordinated orders to ensure stock availability.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Delegated work to staff, setting priorities and goals.
Education
Selma Adult Independent
Selma, CA06.2006
Skills
- Personal care
- Customer interaction
- Effective communication
- Empathetic listening
- Patient care and companionship
- Strong ethics
- Multitasking and organization
- Daily living activities assistance
- Customer service
- Patience and composure
- Dependable and responsible
- Personal hygiene assistance
- Meal preparation
- Compassionate care
- Medication and appointment reminders
Certification
Certified Medical Aide
Timeline
Assistant Manager
Dollar General Market
11.2025 - Current
Correctional Officer
Missouri Department Of Corrections
12.2024 - 09.2025
Caregiver
TLC Sutter Homes
09.2024 - 01.2026
Assistant Manager
Dollar General
04.2024 - 12.2024
Cashier
Campbell’s Convenience Store
03.2024 - 05.2025
Assistant Manager
Casey General Store
04.2023 - 04.2024
Selma Adult Independent