Malcolm Banks
Jahi
Houston,TX
Summary
Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
18
18
Certifications
Work History
Team Lead /Project Manager
Tidal Basin DR-4480-COVID
New York, NY
03.2020 - 11.2021
- Working as part of team, supports project manager, deputy project manager, and clients by developing deliverables, managing projects and tasks as assigned, and providing subject matter knowledge. Responsible for implementation of work under direction of Project Manager to ensure task milestones, schedules, and requirements are met. Develops products, supports scheduling and arrangement of facilities, equipment, and resources, and supports other efforts to ensure timely, cost effective delivery of program and objectives.
- Conducts research, prepares reports, develops meeting minutes or writeups, and may format and edit final deliverables for team prior to distribution to clients.
- Utilizes Homeland Security Exercise and Evaluation Program (HSEEP) principles to support development and delivery of exercises to test and assess client's emergency plans and procedures.
- Meeting and event logistics/support (e.g. meeting setup, notes, material development, etc.).
- Participates in briefings, conferences, webinars, client meetings, and other meetings as requested by clients, Project Manager, VP, or other Tidal Basin executive leadership.
- Performs other duties as assigned.
- Completes all required compliance training on annual basis.
- Handled 3 calls per hour to address customer inquiries and concerns
- Tracked receipts, employee hours and inventory movements.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Project Manager, Project Engineer
Aptim
Jacksonville, NC
03.2020 - 04.2021
- Devise procedures to control nonconforming work and monitor disposition of all issued nonconformance reports.
- Monitor progress and effectiveness of project quality management system.
- Fostered relationships with vendors to promote positive working relationships.
- Communicated with industrial equipment installers to deliver technical support throughout project execution.
- Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
- Managed projects from procurement to commission.
- Analyzed blueprints and delivered concise instructions to technical team to maintain quality control.
- Developed and initiated projects, managed costs, and monitored performance.
(PDMG) Program Delivery Manager
CDM Smith DR-4451-MO
Hannibal, MO
11.2019 - 04.2020
- Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
- Conduct Inspections to Evaluate Risk Mitigation for Safety and Disaster Response Support
- Conducts Recovery Scoping Meetings.
- Maintain Documentation.
- Ensure Human Resources& Safety Policies and Procedures Are Communicated and Executed to Ensure Compliance With Contractual Requirements and Applicable Standards
- Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
- Supervised site investigations, reported issues and escalated those that required further assistance.
Public Assistance Site Inspector
(EUD) CCPRS, Disaster Recovery DR-4421-Iowa
Sergeant Bluff, IA
07.2019 - 11.2019
- Implement programs, policies & procedures.
- Conduct preliminary damage assessments (PDAs) for disaster sites and provide risk mitigation measures to ensure safety of all personnel.
- Develop reports and maintain documentation.
- Coordinate support for safe operations
- Providing technical, cost estimating, disaster recovery and/or management services with emphasis on restoring disaster sites to pre-disaster conditions.
- Revised and reviewed material lists, drawings and specifications for compliance with contract codes and requirements.
- Responded to inquiries from contractors and public regarding code violations and other issues with projects.
- Tested construction materials by performing sampling for analysis and design.
Public Assistance (PA) Electrical Circuit Inspector
ICF, Disaster Recovery Management DR-4085-NY
Long Island City, NY
10.2018 - 07.2019
- Conducts site inspections to verify that work was completed in compliance with hazard mitigation.
- Conducts Preliminary Damage Assessments after natural disasters. Provide risk mitigation recommendations and resources for support.
- Close outs on all required work by recipient and Federal awarding agency.
- Provides quality assurance and technical assistance for FEMA PA program for local jurisdictions
- Provided technical assistance for LIPA/PSEG utility transmission and distribution line FEMA PA Section 428 program to strengthen over 300 circuits on Long Island.
- Determined most effective components to complement electrical design parameters.
- Completed extensive research on specific issues and compiled reports with findings.
Individual Assistance(IA) Housing Inspector
Vanguard EM, Emergency ManagementDR-4332-TX
Houston, Texas
08.2015 - 11.2018
- Implement programs, policies and procedures.
- Conduct general safety briefs.
- Performed preliminary damage assessments (PDAs) with FEMA and local officials and other experts to assess damage to public infrastructure caused by natural and man-made disasters. Provide risk mitigation recommendations and resources.
- Conducted site inspections and prepared Damage Description and Dimensions (DDD). Compiled photographs, site sketches/ drawings, and supporting documentation.
- Deployed to Texas and Puerto Rico for disaster recovery Hurricane Harvey, Irma and Maria 2017
- Gathered data, physical samples and photographic evidence of alleged issues.
- Completed polished reports outlining findings and corrective action recommendations.
- Collected, identified and preserved case evidence.
Quality Assurance/Quality Control Manager
Witt O' Brien's, Disaster Recovery Management DR-4335-VI
Saint Thomas, Virgin Inlands
03.2017 - 10.2018
- Implement safety programs, policies & procedures
- Conduct general safety briefing
- Promoted innovative practices that ensures safety & quality for the success of the project
- Conducted regular field inspections with team on natural disasters caused by hurricane Maria and Irma in US Virgin Islands.
- Served as department lab quality assurance officer.
- Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
- Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements.
- Reported production malfunctions to managers and production supervisors
Step Program Case Manager
CSRS INC, Disaster Management DR-4332-TX
08.2017 - 03.2018
- Implement safety & environmental programs, policies & procedures
- Establishes and manages job site safety culture in accordance with project safety program.
- Conduct safety &production meetings to coordinate subcontractor, vendors activities on site
- Review all drawings, i.e. architectural, structural, etc. when they are issued to field and coordinate and maintain current set at all times
- Ensure regulatory compliance with all applicable standards and contractual requirements.
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- Managed and monitored program activities and evaluated quality for improvement recommendations.
- Structured standardized case management processes to comply with regulatory agency statutes and standards.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
Sales & Merchandising Lead Specialist
ActionLink, Sales
Houston, Texas
06.2010 - 08.2017
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Tracked stock using company inventory management software.
- Increased sales by offering advice on purchases and promoting additional products.
Home Theater Department Manager
Best Buy, Sales
Cypress, TX
11.2008 - 08.2010
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Trained team members in successful strategies to meet operational and sales targets.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Education
Bachelor of Science - Biology
Prairie View A&M University
Prairie View, TX 08.2007 - 05.2012
Skills
Strong, tested experience working within global organization with track record of being able to set priorities and respond to changes rapidly
Ability to maintain sound knowledge of HR and safety trends and best practices
Strong analytical and problem solving skills
Strategic thinker who is able to grasp new concepts and effectively communicate
Ability to speak in front of user group and clearly describe how business functions are executed from within Office of Payroll Administration (OPA)
Ability to work independently with minimal direction and under pressure with tight deadlines
Demonstrate proficiency with MS Project Management; MS Excel; and other Microsoft tools such as Word, Power Point
Federal Grants Manager, Damage Assessments, Site Inspections
Production monitoring
Certification
CPR/AED, First Aid
Timeline
Team Lead /Project Manager
Tidal Basin DR-4480-COVID
03.2020 - 11.2021
Project Manager, Project Engineer
Aptim
03.2020 - 04.2021
(PDMG) Program Delivery Manager
CDM Smith DR-4451-MO
11.2019 - 04.2020
Public Assistance Site Inspector
(EUD) CCPRS, Disaster Recovery DR-4421-Iowa
07.2019 - 11.2019
Public Assistance (PA) Electrical Circuit Inspector
ICF, Disaster Recovery Management DR-4085-NY
10.2018 - 07.2019
Step Program Case Manager
CSRS INC, Disaster Management DR-4332-TX
08.2017 - 03.2018
Quality Assurance/Quality Control Manager
Witt O' Brien's, Disaster Recovery Management DR-4335-VI
03.2017 - 10.2018
Individual Assistance(IA) Housing Inspector
Vanguard EM, Emergency ManagementDR-4332-TX
08.2015 - 11.2018
Sales & Merchandising Lead Specialist
ActionLink, Sales
06.2010 - 08.2017
Home Theater Department Manager
Best Buy, Sales
11.2008 - 08.2010
Bachelor of Science - Biology
Prairie View A&M University
08.2007 - 05.2012