Summary
Overview
Work History
Education
Skills
Timeline
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Malcolm Blanc

Bradenton ,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

13
13
years of professional experience

Work History

Salesperson

Gettel Acura
11.2019 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Night Manager

Dollar General Store
10.2019 - 12.2019
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Created nightly shift task lists to assign duties to each employee.
  • Trained and mentored new and existing staff to achieve best practices.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.

Food Delivery Driver

BiteSquad.com LLC
10.2018 - 05.2019
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Welder

Mullets Aluminum
07.2015 - 01.2019
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Inspected welds and checked critical measurements to meet specifications.
  • Fabricated shop parts directly from blueprints.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.

Cashier

Advanced Auto Parts
Bradenton, FL
05.2014 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Grocery Stock Clerk

Publix
10.2010 - 01.2015
  • Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
  • Greeted customers and directed to requested products.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Welder Certificate - Welding

Manatee Technical College
Bradenton, FL
06.2015

High School Diploma -

Horizons Academy
1910 27th St E, Bradenton, FL 34208
06.2013

Skills

  • Account Management
  • Customer Engagement
  • Cross-Selling Products and Services
  • Networking
  • Trial Close
  • Relationship Building
  • Business Development
  • Prospecting
  • Sales Process
  • Negotiation
  • Customer Care
  • Reference Selling
  • Sales Presentations
  • Product Description
  • Sales Management
  • Up-Selling

Timeline

Salesperson

Gettel Acura
11.2019 - Current

Night Manager

Dollar General Store
10.2019 - 12.2019

Food Delivery Driver

BiteSquad.com LLC
10.2018 - 05.2019

Welder

Mullets Aluminum
07.2015 - 01.2019

Cashier

Advanced Auto Parts
05.2014 - 06.2015

Grocery Stock Clerk

Publix
10.2010 - 01.2015

Welder Certificate - Welding

Manatee Technical College

High School Diploma -

Horizons Academy

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Malcolm Blanc