Malcolm J. Ndango
Norcross,Ga
Summary
- Sales Professional with 10 years of experience with a proven track record
- Licensed Bartender focused on genuine hospitality and skilled in crafting specialty cocktails that possess 10 years in hospitality
- Proven Fitness Professional with a strong track record in client relationship building.
- Honest team player recognized for integrity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Trading Academy
01.2023 - Current
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
Boxing Coach
Buckhead Fight Club
03.2014 - Current
- Organized boxing classes and private lessons according to the needs of each client.
- Provided drink suggestions to customers based on their preferences for Corporate Events
Bartender
Legacy Ventures
07.2022 - 08.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Upsold specialty items
- Took orders from customers accurately and in a timely manner.
Director of Personal Training
L.A Fitness
01.2019 - 07.2022
- Developed and implemented comprehensive training programs to meet clients' individual needs.
- Created customized fitness plans for clients based on their goals, abilities and lifestyle.
Personal Trainer
Fitness Together
03.2015 - 02.2019
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Built relationships with customers to encourage repeat business.
- Upsold training packages and solicited business to new customers
Server/Food Runner
Capital City Country Club
03.2014 - 03.2015
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Server/Food Runner
Maggianos
Buckhead, GA
11.2011 - 01.2014
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
Education
Certified -
Atlanta Professional Bartending School
05-2022
NASM Certified Professional Trainer & Corrective Exercise Specialist -
National Academy of Sports Medicine
08-2013
High School Graduate -
Norcross High School
Norcross, GA05-2011
Skills
- Upselling and Cross Selling
- Cash Handling
- Sales expertise
- Cold-calling
- Mixology
- Engaging personality
- Extensive spirits knowledge
- Salesmanship
- Personal training
- Injury Prevention
Certification
SERV SAFE Certified
Mixologist
Certified Personal Trainer
Corrective Exercise Specialist
Accomplishments
- Skilled in mixing methods and 180+ drink recipes, with strong upselling and service expertise.
- Generated $20,000 in personal training sales in three weeks and $30,000 in phone sales.
- Helped exceed $1.5 million in annual revenue with a closing rate above 40% and high retention.
- Mentioned Frequently on companies Google Reviews
Timeline
Sales Associate
Trading Academy
01.2023 - Current
Bartender
Legacy Ventures
07.2022 - 08.2024
Director of Personal Training
L.A Fitness
01.2019 - 07.2022
Personal Trainer
Fitness Together
03.2015 - 02.2019
Boxing Coach
Buckhead Fight Club
03.2014 - Current
Server/Food Runner
Capital City Country Club
03.2014 - 03.2015
Server/Food Runner
Maggianos
11.2011 - 01.2014
Certified -
Atlanta Professional Bartending School
NASM Certified Professional Trainer & Corrective Exercise Specialist -
National Academy of Sports Medicine
High School Graduate -
Norcross High School