Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Malcolm J. Ndango

Malcolm J. Ndango

Norcross,Ga

Summary

  • Sales Professional with 10 years of experience with a proven track record
  • Licensed Bartender focused on genuine hospitality and skilled in crafting specialty cocktails that possess 10 years in hospitality
  • Proven Fitness Professional with a strong track record in client relationship building.
  • Honest team player recognized for integrity.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Trading Academy
01.2023 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.

Boxing Coach

Buckhead Fight Club
03.2014 - Current
  • Organized boxing classes and private lessons according to the needs of each client.
  • Provided drink suggestions to customers based on their preferences for Corporate Events

Bartender

Legacy Ventures
07.2022 - 08.2024
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Upsold specialty items
  • Took orders from customers accurately and in a timely manner.

Director of Personal Training

L.A Fitness
01.2019 - 07.2022
  • Developed and implemented comprehensive training programs to meet clients' individual needs.
  • Created customized fitness plans for clients based on their goals, abilities and lifestyle.

Personal Trainer

Fitness Together
03.2015 - 02.2019
  • Developed personalized fitness programs for clients based on their individual goals and needs.
  • Built relationships with customers to encourage repeat business.
  • Upsold training packages and solicited business to new customers

Server/Food Runner

Capital City Country Club
03.2014 - 03.2015
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.

Server/Food Runner

Maggianos
Buckhead, GA
11.2011 - 01.2014
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.

Education

Certified -

Atlanta Professional Bartending School
05-2022

NASM Certified Professional Trainer & Corrective Exercise Specialist -

National Academy of Sports Medicine
08-2013

High School Graduate -

Norcross High School
Norcross, GA
05-2011

Skills

  • Upselling and Cross Selling
  • Cash Handling
  • Sales expertise
  • Cold-calling
  • Mixology
  • Engaging personality
  • Extensive spirits knowledge
  • Salesmanship
  • Personal training
  • Injury Prevention

Certification

SERV SAFE Certified

Mixologist

Certified Personal Trainer

Corrective Exercise Specialist

Accomplishments

  • Skilled in mixing methods and 180+ drink recipes, with strong upselling and service expertise.
  • Generated $20,000 in personal training sales in three weeks and $30,000 in phone sales.
  • Helped exceed $1.5 million in annual revenue with a closing rate above 40% and high retention.
  • Mentioned Frequently on companies Google Reviews

Timeline

Sales Associate

Trading Academy
01.2023 - Current

Bartender

Legacy Ventures
07.2022 - 08.2024

Director of Personal Training

L.A Fitness
01.2019 - 07.2022

Personal Trainer

Fitness Together
03.2015 - 02.2019

Boxing Coach

Buckhead Fight Club
03.2014 - Current

Server/Food Runner

Capital City Country Club
03.2014 - 03.2015

Server/Food Runner

Maggianos
11.2011 - 01.2014

Certified -

Atlanta Professional Bartending School

NASM Certified Professional Trainer & Corrective Exercise Specialist -

National Academy of Sports Medicine

High School Graduate -

Norcross High School

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Malcolm J. Ndango