Malcolm Tinson
Tampa,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
CEO
Carship Enterprise
Atlanta , GA
08.2022 - Current
- Greeted customers and provided assistance with luggage.
- Provided door-to-door service for passengers in a safe and courteous manner.
- Monitored traffic conditions to determine most efficient route.
- Followed all applicable laws, safety regulations, and defensive driving practices while operating vehicles.
- Ensured vehicle was clean and in proper working order before each shift.
- Inspected tires, lights, brakes, gas level, oil level. prior to each trip.
- Reported any mechanical problems or needed repairs to supervisor immediately.
- Responded promptly to customer inquiries regarding transportation options and estimated travel time.
- Provided information about local areas such as points of interest or current or upcoming events when requested by customers.
- Assisted disabled passengers entering or exiting vehicles as necessary.
- Delivered packages upon request when not transporting passengers.
- Stayed informed of changing roads, detours, new addresses, traffic patterns and local events that could impact customer travel plans.
Lyft Driver
Lyft And Uber
Tampa, FL
05.2020 - 09.2024
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Maintained accurate logs of vehicle inspections and repair status.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Education
Visual And Performing Arts
Tallahassee Community College
Tallahassee, FLSkills
- Succession Planning
- New Business Development
- Business Development
- Problem-solving aptitude
Timeline
CEO
Carship Enterprise
08.2022 - Current
Lyft Driver
Lyft And Uber
05.2020 - 09.2024
Visual And Performing Arts
Tallahassee Community College
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