Malcolm Waddell
San Diego,CA
Summary
Motivated professional with a broad range of skills in service delivery, customer relations, product distribution, and operations management. Demonstrated ability to balance multiple responsibilities, communicate effectively with diverse clientele, and utilize technical expertise to achieve business objectives. Eager to leverage expertise in a challenging role that offers opportunities for growth and advancement. Authorized to work in the US for any employer.
Overview
9
9
years of professional experience
Work History
Independent Distributor (Co-Owner)
Flowers Bread
02.2015 - 12.2022
- Oversaw the rigorous checking and management of incoming products, ensuring inventory accuracy and product integrity
- Streamlined distribution operations, enhancing efficiency from loading procedures to timely store deliveries
- Cultivated and maintained robust relationships with store managers and stakeholders, solidifying our position as a trusted and reliable distributor
- Oversaw financial transactions, implemented account reconciliations, and ensured transparent financial processes
- Navigated routes efficiently, making punctual deliveries with a box truck, guaranteeing product freshness and optimal client satisfaction.
Service Professional, Aptive Environmental
01.2019 - 01.2020
- Conduct in-depth assessments of both interior and exterior home environments, pinpointing potential and existing pest problems and devising strategic solutions
- Demonstrate expertise in the safe removal of high-risk threats, such as wasp nests, prioritizing homeowners’ safety and comfort
- Skillfully apply a wide range of pesticide mixtures, customizing applications to match the distinct pests and conditions of each assignment
- Maintain detailed and accurate records of daily operations, capturing the nuances of product usage and application methodologies
- Design, craft, and sustain Excel spreadsheets to optimize location tracking and improve service efficiency
- Foster open lines of communication with homeowners, dedicating time to educate on our products and services, resulting in heightened trust and customer loyalty.
Customer Service
JC Penneys
01.2014 - 01.2015
- Delivered outstanding customer service by efficiently addressing inquiries and concerns
- Maintained accurate inventory levels, ensuring product availability and minimizing overstocks
- Facilitated seamless checkout experiences, handling cash and card transactions with accuracy
- Managed online orders, coordinating shipping and handling processes to ensure timely deliveries.
Education
Bachelor of Science - Health Science
American Military University
01.2025
Skills
- Microsoft Office Specialist (10 years)
- Computer Literacy (10 years)
- Delivery Driver Experience
- Load & Unload
- Box Truck
- Client Rapport-Building
- Account Development
- Business Development and Planning
- Certified proficiency in Office Outlook, demonstrating advanced email management and
- Organizational skills
Timeline
Service Professional, Aptive Environmental
01.2019 - 01.2020
Independent Distributor (Co-Owner)
Flowers Bread
02.2015 - 12.2022
Customer Service
JC Penneys
01.2014 - 01.2015
Bachelor of Science - Health Science
American Military University
Similar Profiles
NIYA SLAYDENNIYA SLAYDEN
Manager at Flowers Bakery Outlet - Wonder Bread & TastykakeManager at Flowers Bakery Outlet - Wonder Bread & Tastykake
Duy NguyenDuy Nguyen
Wrapper Operator at Flowers Baking of New Orleans (Bunny Bread)Wrapper Operator at Flowers Baking of New Orleans (Bunny Bread)
Claude Ouellet Jr.Claude Ouellet Jr.
Route Sales Representative at Lepage Bakeries/Flowers Food/New England BreadRoute Sales Representative at Lepage Bakeries/Flowers Food/New England Bread