Malcom Ibarra
Dallas,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Associate
In-N-Out Burger
Dallas
12.2022 - Current
- Provided exceptional customer service in a fast-paced restaurant environment.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness and organization of dining and food preparation areas.
- Assisted team members in preparing food items according to company standards.
- Processed customer orders accurately using point-of-sale systems.
- Ensured compliance with health and safety regulations during food handling.
- Collaborated with coworkers to improve workflow and enhance customer satisfaction.
- Built relationships with customers by providing friendly customer service.
- Provided customer service support for inquiries, complaints, and returns.
- Performed cash register functions accurately and efficiently.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Front Line Crew Member
Chipotle Grill
Dallas
04.2022 - 04.2023
- Prepared high-quality food items according to company standards and recipes.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Provided excellent customer service by taking orders and addressing inquiries.
- Operated kitchen equipment safely and efficiently during food preparation.
- Provided excellent customer service at all times.
- Ensured compliance with health regulations in the workplace.
- Operated kitchen equipment safely and efficiently.
- Maintained a clean and organized workstation.
- Adhered to all company policies and procedures.
Education
Lake Highlands High School
Dallas, TXSkills
- Food safety compliance
- POS system operation
- Kitchen equipment operation
- Order processing
- Workflow optimization
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Problem-solving
- Performance improvement
- Issue troubleshooting
- Strategy development
- Leadership qualities
- Collaborative teamwork
- Relationship building
- Issue resolution
- Service assistance
- Decision-making
- Reliable and punctual
- Adaptability and flexibility
- Patient evaluation
- Order fulfillment
- Multiple priorities management
- Flexible schedule
- Work Planning and Prioritization
- Data collection and analysis
- Multitasking and organization
- Problem-solving abilities
Languages
Spanish
Native/ Bilingual
Timeline
Associate
In-N-Out Burger
12.2022 - Current
Front Line Crew Member
Chipotle Grill
04.2022 - 04.2023
Lake Highlands High School