Kodie Folkner
Surprise,AZ
Summary
Dynamic professional with a proven track record at Circle K Gas Station, excelling in customer service and inventory management. Demonstrated leadership by training staff and implementing strategies that enhanced customer engagement. Skilled in risk management and food safety compliance, consistently achieving operational excellence and fostering positive relationships.
Overview
2026
2026
years of professional experience
Work History
Associate
Desert Farm Lights
- Developed comprehensive risk management plan, significantly reducing potential disruptions.
- Ensured safety precautions were met and held to high standards.
Bonus Assistant Manager
Circle K Gas Station
Peoria, AZ
04.2024 - Current
- Assisted in daily operations, ensuring efficient service and compliance with safety protocols.
- Trained new staff on customer service standards and operational procedures.
- Managed inventory levels, placing orders to maintain stock availability.
- Implemented promotional displays to enhance customer engagement and drive sales.
Kitchen Lead
Az Pizza Co
Goodyear Az
06.2023 - 09.2023
- Supervised daily kitchen operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on food preparation techniques and kitchen equipment usage.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Implemented new cooking procedures, enhancing efficiency and consistency in meal preparation.
Server / Expediter
Chilis Resturant
Litchfield Park, AZ
07.2020 - 09.2022
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu knowledge and service standards.
- Executed accurate order taking using POS system, minimizing errors during service.
- Adapted to fast-paced environment, managing multiple tables efficiently during peak hours.
- Fostered positive guest relations through attentive service and personalized interactions.
Associate
In N Out
Goodyear, AZ
05.2019 - 05.2021
- Assisted customers with menu selections and provided exceptional service.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Supported inventory management by restocking supplies as needed throughout shifts
- Contributed to team efforts in achieving daily sales goals through proactive engagement with customers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
High School Diploma -
Verrado
Buckeye, AZ05.2019
Skills
Customer service
Inventory management
Team training
Risk management
Food safety compliance
POS system utilization
Time management
Attention to detail
Leadership qualities
Workplace safety
Cash handling
Customer engagement
Complex Problem-solving
Relationship building
Flexible schedule
Courteous and professional
Timeline
Bonus Assistant Manager
Circle K Gas Station
04.2024 - Current
Kitchen Lead
Az Pizza Co
06.2023 - 09.2023
Server / Expediter
Chilis Resturant
07.2020 - 09.2022
Associate
In N Out
05.2019 - 05.2021
Associate
Desert Farm Lights
High School Diploma -
Verrado