Maleah Mitchell
Wichita
Summary
Motivated Business Management student at Langston University with hands-on leadership experience and a proven track record in customer service, events planning, and team coordination. Known for strong communication skills, reliability, and a positive attitude. Seeking opportunities to contribute to business growth and customer success in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Shift Leader
Panda Express
07.2023 - Current
- Supervise shift operations and coordinate team tasks to ensure seamless workflow
- Train and mentor new staff, promoting a positive and productive work environment
- Resolve customer issues promptly, maintaining high satisfaction and loyalty
- Oversee cash handling, inventory, and compliance with company policies
Events and Planning Intern
Textron Aviation
06.2024 - 07.2024
- Supported planning and execution of company events and meetings
- Assisted with logistics, vendor communication, and onsite event coordination
- Maintained event schedules, managed guest lists, and ensured timely setup
- Provided administrative support for project planning and post-event evaluation
Customer Service Intern
Textron Aviation (TAPD)
06.2023 - 07.2023
- Responded to customer inquiries, processed orders, and handled account requests
- Maintained accurate records and assisted with documentation for part distribution
- Provided professional and friendly service to clients and internal teams
Team Member
Chick-fil-A
01.2020 - 01.2023
- Delivered efficient, friendly customer service in a fast-paced environment
- Managed front-line operations, ensured accuracy in orders, and maintained a clean dining area
- Supported team goals through effective collaboration and communication
Education
Associate of Science - Business Management
Langston University
Langston, OK05-2028
Skills
- Event Planning & Coordination
- Customer Service
- Team Leadership
- Conflict Resolution
- Communication
- Microsoft Office Suite
- Time Management
- POS & Inventory Systems
Timeline
Events and Planning Intern
Textron Aviation
06.2024 - 07.2024
Shift Leader
Panda Express
07.2023 - Current
Customer Service Intern
Textron Aviation (TAPD)
06.2023 - 07.2023
Team Member
Chick-fil-A
01.2020 - 01.2023
Associate of Science - Business Management
Langston University
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