Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maleasa Carpenter

Summary

Experienced support professional with a strong track record of delivering exceptional customer service and providing operational support. Known for effectively resolving customer issues and fostering team collaboration to drive success. A reliable and adaptable individual who consistently meets changing needs while maintaining a strong focus on achieving results.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Practice Support Associate

Catholic Health Physician Partners
07.2022 - Current
  • Demonstrated computer skills for data entry and answered broad variety of inquiries.
  • • Answering phones
    • Scheduling appointments
    • Handling physician correspondence
    • Preparing patient charts for visits
    • Contacting insurance companies for referrals and authorizations
    • Assisting patients with various tasks
  • Supported team with knowledgeable administrative assistance.

Administrative/Office Associate

National Recruiting Group
03.2019 - 07.2022
  • Answer phones, screen and transfer calls
  • Meet and greet
  • Administrative tasks

Certified Home Health Aid

Oceanside Care Center
08.2017 - 03.2019
  • Measure and records fluid intake and output
  • Assist with serving patients meals; positions patient, cleans over bed table, and helps distribute and collect trays
  • Weighs and record patient weight
  • Dressed and clean patients wounds

Certified Home Health Aid

Total Healthcare Staffing
07.2016 - 03.2019
  • Assist patients with ADL such as toileting, feeding, and bathing
  • Provide postmortem care
  • Answer call bells and make rounds
  • Observe resident and note physical condition, attitude appetite, etc
  • And report to charge nurse

Office Manager

KMC Academy
09.1995 - 03.2012
  • Managed receptionist area, and kept the area clean
  • Make copies, sent faxes, and handled outgoing correspondence
  • Managed schedules, organized office functions, and oversaw daily operations of office with 50 employees
  • Control inventory and ordered new supplies

Certified Nursing Assistant

Professional Care Maryland
09.1995 - 03.2012
  • Assist nurses with admission, transfer, and discharge
  • Hoyer lift transfer patients
  • Clean and sanitize patient area
  • Obtain specimen, such as urine and stool
  • Ambulate patients, lift, turns and positions patients
  • Take patients vital signs including blood pressure, pulse rate, temperature, weight and height, and record all information in patients record

Education

High School Diploma -

Roosevelt High School
06.1982

Skills

  • Multi-tasking
  • Excellent bedside patient care
  • Scheduling and Coordination
  • Very reliable
  • Quick problem solver
  • Electronic medical record
  • Medical Terminology
  • Call center experience
  • Documentation skills
  • Data entry
  • Teamwork
  • Calm under pressure
  • Phone etiquette

Certification

  • Home Health Aide Certificate |2012
  • Certified Nursing Assistant |2002

Timeline

Practice Support Associate

Catholic Health Physician Partners
07.2022 - Current

Administrative/Office Associate

National Recruiting Group
03.2019 - 07.2022

Certified Home Health Aid

Oceanside Care Center
08.2017 - 03.2019

Certified Home Health Aid

Total Healthcare Staffing
07.2016 - 03.2019

Office Manager

KMC Academy
09.1995 - 03.2012

Certified Nursing Assistant

Professional Care Maryland
09.1995 - 03.2012

High School Diploma -

Roosevelt High School

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Maleasa Carpenter