Experienced (for over 10 years), working in private office and for medical group Northshore patient access center, knowledgeable of commercial insurances including COBRA insurance and registration process. Supported internal medicine, family, pediatric, obstetrics and gynecology department, high knowledge of computer system EPIC. Bilingual ( fluent in Russian), reliable, stress- resisted, working with difficult patients in the call center department, familiar with Northshore policies and procedures. Looking for management position in health care area to complement team. Experienced working with EPIC with over 10 years of experience in medical industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. . Motivated to learn, grow and excel in management position.