Learning Assistant with 1 years of supporting students in Computer Sciences at Chicago State University . Draws from variety of experiences and strategies to support student progress. Uses creative approach to problem-solving and consistently treats students with respect. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
• Greeting customers, understanding their needs, and providing accurate information about FedEx Office services.
• Taking customer orders for printing, copying, shipping, and other services.
• Handling customer inquiries and resolving issues in a professional and timely manner.
• Operating and maintaining printing and copying equipment.
• Processing print and copy orders, ensuring quality and accuracy.
• Processing shipping and receiving packages, ensuring accurate tracking and delivery.
• Advising customers on shipping options and packaging requirements.
• Operating the Point of Sale (POS) terminal and handling financial transactions.
Create web application on my free time such as email, chat system and free community for public to enjoy.